JP R.
I am a fan of Ben's but...
Ben's has great components and some hard-to-find stuff. I bought a Keirin brake and asked that it be express shipped (in time for the weekend). It took two days of processing before the item shipped (I guess that's reasonable) but my main gripe is that the brake was shipped in a much too small box that became damaged and was delivered opened. Luckily the break was still in the box but if there was anything else in the box it would have surely been lost. Next time, please ship in a properly fitted box.

