PatrickM
You get exactly what you ordered, quickly, for the quoted price.
What I said above. Accurate order, accurate price, promptly shipped.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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PatrickM
What I said above. Accurate order, accurate price, promptly shipped.
Matthew
Got my mount for dynamo light real quick. Thanks!
Geno L.
my package was delivered quickly and on time and I am very happy with my new cycling cap!
letseatgreens
order shipped quickly :)
RICHARD S.
Product was shipped fast with tracking and good communication. Have added them to a list of sellers I will check from now on.
Joe in F.
I ordered a custom build wheelset that arrived promptly exactly as I requested. Would definately recommend Ben's Cycle and order from them again. 3 thumbs up !!!
Customer
I'm satisfied.
Mike T.
I was looking for a specific part for my bike. I could not find one anywhere. A couple places said they had it but when it came down to ordering it they had to get it from China. Using Ben's web site I sent them message. Matt responded in minutes, not hours or days like other bike shops. They had the part in stock, shipped it the next day, I had the same week. I will definitely shop at Ben's again, They are on the top of my list now.