Customer
Great fast service
I had a fantastic experience ordering through Ben's cycles. The order was delivered extremely fast as well.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Customer
I had a fantastic experience ordering through Ben's cycles. The order was delivered extremely fast as well.
Steve
I lost a few pawl springs from my i-9 free hub during service. I needed replacements ASAP. I ordered online and got them in 2 business days. Extremely pleased with the speed and cost. Since the springs were cheap, I also ordered them locally at my LBS which is only 5 hours away from i-9 in Asheville. They came faster across the country from Ben's Cycle than they did here in-state. I still haven't received them from my LBS (a week and counting) So pleased.
Chuck in M.
The title is about all I can say other than what should be apparent that I will not hesitate to buy from Ben's Cycle again if they have what I need at a fair price.
J.R.A.P.R.
The item arrived as scheduled. No sign of damage in the packaging. Unpacking was frustration-free. Expected contents were all accounted for, and undamaged. Item was installed on the bicycle without any problem. I am now using it and all its features. This pedal pair & kit replaced the pedal pair on my Brompton.
Joe
I purchased a 48 spoke front discounted in a 48 spoke we are hub from Ben cycles/Milwaukee bicycle company. The shipping was super timely and came way faster than I expected. The hubs feel super nice and spend very well I'm very happy with the purchase.
david B.
I was looking for a specific brand of track cycling gloves, and after a bit of discussion, which the service rep was happy to have, we found the correct manufacturer. The next question was the size. I received a call back from a service rep that could reference sizing, and the perfect size showed up just as promised.
Customer
I will order from them again!
Hal F.
Just what I wanted at the right price.