Benchmark GolfReviews of benchmarkgolf.com

I am going to echo what many have said about this product. Concept is great. Execution is awful. The issue is the app (IOS). It freezes and is very slow to "process a shot" if you can even get that far. It is inconsistently buggy in that it freezes at different points - you never know when or where it is going to freeze, but trust me - it will freeze and you will have no option but to shut down your phone and restart. My wife was so happy when she gave this to me for Fathers Day since she thought I would really enjoy it; I don't have the heart to tell her I hate it. It's all because of the app and the apparent lack of a robust testing approach. Now I have to find excuses to tell her why I am not using it. Terrible, terrible product.

Upon purchase of product, the address of delivery accidentally got modified to a location I no longer had access too. Fortunately or Unfortunately, GolfDaddy distributor was so quick to deliver we could not cancel the order before it was shipped. After some initial confusion, I was connected with Coach Nikki whom was helpful and understanding to the situation and was quick to resolve with a full refund of product cost and shipping cost. In addition I purchased another one of the Golfdaddy products to the correct address and that showed up earlier than anticipated in time for a great Father's day gift.

Quick response, ease of information

I think you have a fabulous product and I’m so happy to see that you’ve come to market with it. I returned my unit only because my friend gave me a gift at a facility that mimics what your product does.

Great timing, communication, and pricing.

Great Customer Service

I accidently put in my old shipping address & using the chat bot I was able to easily have my information updated correctly (within a couple hours) and Coach Nikki msged me confirming the change. Great customer service

Customer service none existant until somehow you manage to contact someone.