Benchmark GolfReviews of benchmarkgolf.com

Easy and helpful to return

I had a problem and Coach Nikki reached out and fixed it right up with no issues whatsoever! Thanks Coach Nikki

I have been incredibly impressed with the customer service received from Golf Daddy. Coach Nikki and Coach Mark were both quick to respond and have taken care of my order. I appreciate the integrity they have displayed through this process. This experience has been a level of excellence above and beyond what was expected. Thank you.

It took a while to decipher the return process but once that was out of the way.. it went smoothly.

Customer services specifically Coach Mark was exceptional! He was quick to respond and answer all my questions and get issues resolve quickly!

I ordered this for my husband for Father's Day. It never arrived. The shipping information has said "out for delivery" since 6/1/26. Today is 7/8/26. I have put in 3 separate help requests. They're all marked as completed without even an email being sent. The customer service from this company is horrific. Literally stole over $100 from me and won't even pretend they care.

I was extremely disappointed with both this product and the customer service I received. Shortly after receiving the product, I contacted GolfDaddy because the app did not perform as expected, making the product largely unusable for its intended purpose. I requested to return it within the return period, but instead of a straightforward return process I was asked to complete a number of additional steps before being given a return address. Unfortunately, due to personal family circumstances I was unable to complete those steps at the time. Months later, when I attempted to use the product again, the tripod mechanism failed during normal use. I contacted customer support again, explaining both the original app issues and the broken tripod. Although they acknowledged my dissatisfaction, they refused to offer a refund because they said the order was now outside their 30-day return period. Their only solution was to send a replacement tripod, despite my original complaint always being that the app made the product unusable. My experience is that the company is more focused on adhering to its policies than resolving legitimate customer dissatisfaction. I appreciate that businesses need policies, but I don’t believe enough consideration was given to the fact that I raised my concerns shortly after receiving the product. Based on my experience, I cannot recommend this product or the after-sales support.

Although my package was lost, Coach Mark was prompt to respond, fix the issue and reship one to get it to me on time. I know my boyfriend will love it!