Kimberly
I like the mask..
I truly like the product! It works well and I have some improvement with my dry eyes. The only complaint I have, is the doft rubber part around the mask that fits on your face, when the steam gets it wet, it irritates my skin under my eyes! They get red and swollen! I have to try and put a tissue between my skin and the mask so it doesn't cause the redness and irritation but in return it doesn't seem to fit as needed by doing this but I haven't come up with any other options! Please feel free to advise on my situation! I started using the mask on May 12th, 2026 up until this review, June 2nd, 2026! Still using just stating how long I've been using it!
Response from BemindaJun 4, 2026
Hi Kimberly, Thank you so much for the kind words and the thoughtful review — we're so glad the mask is already helping with your dry eyes! We're sorry to hear about the redness and irritation from the rubber seal, though, and we'd really like to help you find a better solution than the tissue workaround. Skin reactions around the eyes can come down to a few different factors, and it's something we'd like to look into with you directly. Please reach out to us at [email protected] so we can learn more about what you're experiencing and make it right — we'll do everything we can to get you comfortable using it as intended. In the meantime, since the area around the eyes is so sensitive, we'd also gently suggest checking with your eye care provider if the redness or swelling continues, just to be safe. Thank you again for sticking with it and for sharing such helpful feedback — we look forward to helping you get the most out of your mask! Warm regards, The Beminda Team