Kate8219
Excellent service and communication!
Excellent service and communication!

Serving our customers online since 2007, Shop at beltile.com or call 866-925-8453. We specialize in unique stone, handpainted Moroccan, Iznik and Italian tiles, stone mosaics, and hexagon floor patterns.
BelTile (beltile.com) has 62 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kate8219
Excellent service and communication!
Martha L.
The tile sample I ordered is great...just what I was looking for. However, the cost for shipping a 3" x 3.25" sample of tile ($20) seems a bit exorbitant. It seems that there should be an option on the website to order a sample and have it shipped more economically.
Marilyn G.
We received the tiles on Saturday. They arrived in good shape and were well packed. The tiles looked exactly as shown on the website. They are of very high quality and absolutely beautiful. The tiles came all the way from Tunisia and are so wonderful. Thank you!
Garnet K.
Love this tile!
Travis M.
We found some trim tile on the site that we wanted for a backsplash we were putting up. They would not sell the trim piece without selling the base tile. Part of me understands this policy. However, I am not going to pay $200.00+ in freight for tile I can pick up locally. We figured something else out.
Response from BelTileJul 9, 2021
Hi we are sorry that we were not able to fulfill your order. We do our best to ensure this information is provided in the product description. For the tiles you requested it did state we cannot ship these trim pieces separate from the field tiles. I am glad you were able to figure out another option.
Disappointed C.
Not able to fulfill obligation, I put order in and then it confirmed order, wanted to charge me $35.00 in shipping for one box of tile I agreed, then 3 days later said they couldn't do it because the 10 sq I ordered wasn't enough. They wanted 75 sq of tile minimum. I don't even want to know what shipping that would have cost. Will not be a returning customer.
Response from BelTileJul 9, 2021
Hi sorry you were disappointed. Sometimes certain tile cannot ship UPS without breaking no matter how well it is packed. So that is why there are minimums listed on certain tile as they are required to ship freight. Sorry we were not able to ship the smaller quantity but we are trying to avoid breakage and even sadder outcomes.
Joan G.
The tile arrived in 10 days and was packaged with care.
MJ
Tile sample came from another country so it went through many places before it arrived to me, the box was smashed in and the tile was chipped as well. Paid a hefty price for just a sample and wasn’t pleased. They did offer to send me another sample and try to remedy my issue so I did bump their stars up for that!
Response from BelTileMay 5, 2021
Hi sorry about the issue with the sample. Generally samples may have imperfections or may not be a full piece. We have reached out to you with a few options and hope one of them can resolve the issue.