BellezeReviews of belleze.com

Customer Service Rep Joey K. went above and beyond with his service. He promptly responded to my inquire and questions and fulfilled all of the commitments he made. I wish every experience with an individual and company was handled this way!

Excellent customer service! Quick to respond to inquiries and to come with a positive resolution!

I recently purchased a piece of furniture from Belleze and had a great overall experience. Shipping was impressively fast, and when the item arrived, I was genuinely pleased with the quality — it’s well-made, sturdy, and looks fantastic in my space. Unfortunately, there was an issue with my order that couldn’t be resolved with a replacement. That’s when their customer service really stood out. Hector L went above and beyond to make things right. Rather than leaving me stuck with a problem, he advocated on my behalf and worked hard to secure a full refund. While it’s never ideal when something goes wrong with an order, the way Belleze handled the situation — especially Hector L’s dedication and professionalism — left me feeling valued as a customer. I would absolutely consider purchasing from Belleze again based on both the product quality and the excellent customer support

When I had issues with the chair I purchased, I reached out for customer support. Hector listened attentively and responded thoughtfully. He followed through promptly via email and answered any questions I had promptly. I'm very happy with the outcome and level of customer service I received.

Overall they are very nice, but there is no easy way to secure the top to the bottom.

After having trouble with the fireplace in your entertainment center. I called the 800 number. The man i talked to was very friendly and helped. He offered to send us a new fireplace. Thank you for honoring your product. And i am very happy with my fireplace and entertainment center.

Very well packaged. Unit arrived in good condition despite box having had long cross country journey. Instructions were very clear and concise. If an 81 year old lady did assemble it all alone, then any one (or two) could also do it! It's beautiful (elegance in simplicity). Instead of using the included light, I ordered puck lights to use in both upper and lower cabinets. May have to drill more holes for extra shelf(s) once cabinet is filled with my Hummel collection.

Piece packaged well and arrived with no damage. It was pretty easy to put together and took around an hour to assemble. I’m neutral because not bad quality for the price but would not buy again. I would have preferred to pay a little more price wise and have gotten a better quality piece of furniture