Bella ItaliaReviews of bella-italia.com

Salford Quays restaurant - arrived at 6.45pm and the restaurant was very busy due to a performance at the Lowry theatre. Asked to sit outside and look at the menu. The restaurant emptied within 5 minutes and we were shown to a table. Understandably it took 15 minutes before our order was taken as staff were busy clearing vacated tables. Starters arrived but one was wrong. Waiter who was very worked up tried to tell us they were what we ordered but realised he was wrong. Both starters taken away and within a couple of minutes arrived again but were the original wrong starters! This time I kept my correct starter as it would be going cold. Eventually the other starter arrived. Main course took a long time to arrive and both were wrong. Took them away and we waited and waited. Both mains arrived and waiter apologetic again. Waited and waited for dessert menu to be offered and our plates taken away but same waiter too busy offering a table of 6 free Limoncello. At 8.30 we decided to ask for the bill. Paid, didn't leave a tip as service so bad. Got home and realised we had been billed for food off the main menu and not the set menu so overcharged by a big amount. We regularly eat at this restaurant and are normally served by a lovely blond waitress who goes the extra mile to make sure you are looked after properly. The waiter last night was like Basil Fawlty flapping about and there was no need as the restaurant was quiet by the time we sat down.

Sorry to say we were disappointed with our visit to the bella italia at gun wharf. Starter dough balls were supposed to be garlic and mozzarella. There was no trace of garlic, dough balls dry with a tiny bit of melted cheese. We hoped main course would improve matters. I ordered the half pizza and mixed salad option. Dry pizza, reheated not just made. When I say dry I mean literally a thin solid Frisby. The side salad had no dressing and when I asked only balsamic was available. So basically it was a half dried up pizza with plain salad leaves. We used to love bella italia but will not be visiting again unless we know things have changed dramatically for the better.

Food served incorrectly twice, desset took an hour to arrive and was horrible and seemed made in a rush when we did finally eat it. The waiter was grumpy and not welcoming.

Newcastle Eldon square- worst bloody meal ever!!!! I won’t be returning. 45 minutes for 2 drinks the service was shocking and one perticluar waiter was very rude. We asked for garlic sauce and received melted butter! Very disappointed won’t be returning

newcastle eldon square worst meal i’ve ever had and service was terrible not one person came to check on us and the food took about an hour to come. one of the waiters was very rude and kept giving strange looks. definitely don’t recommend going even heard the couple next to us saying they’d rather have a kfc or a mcdonald’s and i don’t blame them!

I gave it 1 star as there is no option for a zero star..best thing bella italia could do is to shut down the staff are rude surly the have no customer relations skills..the menus drinks menu well there was one on the table, but try ordering from it nothing was available except one draught drink, Stella, and one bottled which was magners..the man on the door booking you in was the most horrible disgusting excuse for a man I ve ever met, rude does not describe him..don't know his name but we had booked in for 18:45 8/2/22 so it's easy to Barack this excuse forva human being..we were a party of nine..6 adults 3 children aged 1, 3 and 6 nit one of the staff said hello and acknowledged the waitress looked like she was chewing a very strong lemon all night..add to this that my partner had the chicken dish that I told her was a microwave meal and looked off she ate it to cause no fuss..today is our last day and since 6am has been in the toilet or bed being sick and has bad runs..we refused to pay the compulsory 7.5 % service charge added now as no cash is allowed in centre parcs...they were not happy with this..also there payment method was down so they want us to run up with our payment today the day after as soon as they ring us, yeah we'll drop all our days plans to rune up to pay you..No we will saunter up when we are ready..bella italia at centre parcs sherwood needs closing down they are providing poor food, with disgusting manners and little if no drinks choices..

Took my parents here recently as my mum really liked the lasagne . Sad to say the food has changed in quality . The lasagne tasted cheap and nasty . Really disappointing . We won’t be going back . There are so many other restaurants in Norwich to choose from, Bella Italia need to be careful .

Bella Italia is not what it used to be. Ordering food & drinks via an app in the restaurant is not what we expected. Once we had managed to work the app after it had crashed a few times we were then told the lasagne was out of stock... Not ideal when this is part of a very limited set menu. There was one member of staff roaming the floors and it was difficult to get there attention/input,so rather than having to keep tracking them down we decided to save out money & eat elsewhere. We wouldn't return to this restaurant again.