DG
Not too bad actually
I don't normally dine at Bella Italia but stopped off at their branch on The Strand, WC2 for lunch. I usually eat at one of their competitors but was pleasantly surprised. Food was very good although initially, service a tad sluggish but that appeared to be as a result of reduced staffing levels. Service was efficient and the waitress was nice enough but did not engage with us and the service was a tad 'Cold and robotic'. Just a bit of advice to Bella Italia HO - emcourage your staff to engage and show off their personality. One other suggestion but you have a sign that says Toilet downstairs/more seating. You may want to rethink that one!


