Bella ItaliaReviews of bella-italia.com

We went to Bella Italia in the metro center yesterday for it opening service was very slow staff standing about when we wanted to order. Eventually got some parmesan for my lasagne still waiting for the black pepper. Ordered a large childs meal for 8.95 absolutely disgraceful. We decided to leave before we got the childs desert so we asked if we could take it with us supposed to be doughnuts in white chocolate and coconut. After paying the bill the waitress brought us out 3 manly dough balls with nothing on them in a box. Absolutely disgusting.

My friends always go to Bella Italia in Norwich Red Lion Street and rave about the atmosphere, food & service. We were near Norwich station so went to the Riverside one and the experience was not the same. A very long wait to be served even though the place was virtually empty. Finally ordered and didn't wait too long but the meal was poor. Carbonara had lardons which were more white flabby fat than anything else & really awful. My husbands spag bol was tasteless and he said my home made version was far superior! We had dirty plates sitting in front of us for ages with no attempt to remove them - the place was still not busy though. We didn't bother with a dessert as we didn't want an action replay. Funnily enough my friends used the Riverside Bella Italia as they were near there and had exactly the same experience and also the same flabby white lardons! We wont be returning but will try the Red Lion St one as I love Italian food if it's cooked correctly. My friends also said they wouldn't go back either but return to their favourite.

The food was no better than a microwave meal, and the pasta dish I ordered was barely warm. No salt and pepper on the tables either. Doubt this chain will have many more years left when there are way better competitor italian restaurants around.

Get off the high street your service food is not up to standard !!!!!

Big disappointment at dinner in Liverpool yesterday. Carbonara cold and tasteless, pizza hard and burnt. Dirty table

This restaurant does not serve authentic Italian food. I chose to eat a spaghetti a la carbonara. Tasteless , unathentic disgusting gloop the sauce had nothing in common with a freshly made sauce. Vacuum packed and heated in a micro wave. The drinks were good 👍 but then bella italia did not manufacture them.

I visited today the branch that is located in Westwood Cross, and I am very disappointed with my experience. The food portions are very small comparing to what it has been just months ago. The food presentation is terrible as well. I have ordered a kids meal, and they serving was not designed to a child, the starter was burned. I will never visit Bella Italia. The value of the food doesn’t match the price.

Ordered spaghetti bolognaise, received pasta covered in what can only be described as a jar of passata, no mince in sight! Hubby had carbonara, just tasted of salt. Gutted for the price we paid. Were sat near the till and the amount of dust and cobwebs were very off putting too!