Bella ItaliaReviews of bella-italia.com

we booked to visit bella italia hempstead 12may 6pm. 2 adults and 1 3yr old. Very poorservice,meals did not arrive at all,feedback provided am still waiting for a resolution ....contacted store again 23 may and still no resolution.

I have been to Bella Italia in Lescester square last Saturday 16/05/2022 and it was the worse experience at a restaurant in London. I arrived around 8:30 pm waiting for friends to join me. The manager who sat me down didn’t even gave me a menu. When my friends arrived we ordered a Prosecco and two beers. They were not even cold and they didn’t even had offered a wine bucket. We had to ask. Around 9 pm the same manager came over and extremely rude demanded us to order stater and main at the same time otherwise he wouldn’t take the order. We told him we were ready for starters but not the main. He demanded us to order starter and main course because the kitchen would close at 9:30. He did not hide his rudeness and lack of professionalism. We were chocked and did not order anything asked him for the bill. Then we finished our drinks and left to another great and amazing restaurant which treated us as customers and we spent £250. This manager should be retrained because he doesn’t know to deal with people. How this disrespectful person is a manager ? A bad market is already going on around my social mídia about Bella Italia I will never ever go back to Bella Italia again and would not advice people to go on the very one in Lescester square. That was a just horrível experience in my life.

Sheffield St Paul’s terrible service, 3 staff on a busy Friday night, forgot parts of the meal and food so inedible(swimming in grease) it made one of the party throw up afterward. £27 for a bottle of wine that’s £8 in aldi, laughable really

We both had chicken milanese at lakeside it was overcooked and the breadcrumbs were hard making if difficult to eat i now have ulcers in my mouth also found chicken bones in one of them very disappointing meal

Poor slow service Rip off charges Not allowed to use a gift card that have been given to us for a birthday

Myself and my partner was in a queue, the family In front asked for a table and they where told to wait, we asked how long the wait is for a table for 2 and we was told we haven’t got any sorry and then silence ? I asked noting no reservations? Again host replied NO, I then asked for a seat at the Empty bar for a few drinks, which he said no sorry we have no room ? Before I walked out as I felt this host was being at the very least discriminative the family behind us now next in queue asked for a table and the host was awkward as he knew I could hear him saying sorry no tables but we will have later on maybe 9 ?! The family before and after us was both white and we where an Indian couple I can only assume that we here either judged by appearance or in race ….I since went online to book a reservation as he said to me I can’t as we have no tables and I managed to book a table one straightway ! They should be ashamed of themselves.

I am sorry I ve spent my money fot the awful service. I ve had the tortelloni with pumpkin and blue cheese, not well cooked, i had to ask for the bill 5 times and the manager loooked luke he doesn t know how to do a discount for Unidays where they are signed between sunday and thursdays, they blamed it on me and had to pay the full price even though I was suppose to have the 30% off the food. definitely Will not return and I won t recomend to anyone that is looking for at least a decent service and food.

Arrived for a booked table at 9pm, on arrival staff told us the kitchen had closed early ‘because we did not notify them you were coming’. Since when was a booking not notice?