Belkin InternationalReviews of belkin.com

Un ecran protecteur qui n'est pas assurer si il est casser alors que a apple on nous dit que c'est assurer pour ca ?? on se fiche de nous. c'est du vol pur et simple

I purchased a Belkin screen protector for my iPhone 15 Pro Max based on the explicit assurance from Apple staff that it came with lifetime warranty and unlimited replacements. This was a key factor in choosing Belkin over less expensive alternatives. When my screen protector cracked (under normal use), I attempted to file a warranty claim using Belkin’s online system, but the product model wouldn’t load—so I reached out to their support team via chat. That’s where the real disappointment began. The representative informed me that Belkin had changed their warranty policy and now only covers manufacturing defects like bubbling or peeling, not physical damage—even though I had successfully claimed a replacement for the exact same issue in the past. Despite my clear explanation that: • The product was sold under a different warranty at time of purchase, • I had previously received a replacement for similar damage, Belkin insisted that the new policy applies retroactively to all purchases. This leaves a bad taste and undermines trust. Changing the terms after the sale and refusing to honor the original warranty feels unfair and misleading—especially when consumers pay a premium for what’s advertised as a lifetime-protected product. I won’t be purchasing Belkin products again, and I recommend buyers get written confirmation of warranty terms at time of purchase—because Belkin may not honor them later.

I ordered two wall chargers that were advertised as having foldable prongs, the ones I received did not. I had to spend an hour on the live chat support just to get a refund started. I was repeatedly told that the website said the feature was US only (it does not, I've checked several times and it still doesn't.) I was told that I was expected to pay for the shipping to send back the items that weren't as advertised. Now I've got the email for the return, it looks like they're not even going to collect the items, I'm expected to take a trip to the post office to fix their mistake. Absolutely appalling service.

60 € pour un film protecteur pour un IPhone qui se fissure au bout de 2 mois , et on me dit qu’on ne prend pas en charge son remplaçant, alors que le revendeur t’affirme que c’est garanti pour ça ! On se fou de moi ! Après 3 achats et un remplacement effectué il y à plusieurs années pour la même cause, maintenant on est juste bon à payer un truc de mauvaise qualité en plus !!!!

Bonjour , début décembre j achete un iPhone 16 plus dans un Apple Store , avec coque et vitre de protection , posé par le vendeur , et 4 mois plus tard cette vitres se fend en 2 , alors que le tel n a fais aucune chute !! J ai fais jouer la garantie , mais réponse de la belkin , pas de prise en charge !! Je déconseille cette marque ,.

Purchased a Belkin tempered glass screen from the Apple. This product was £30 and it was meant to have Lifetime warranty for replacement. If you can buy tempered glsss for £5 on Amazon I Would expected for £30 that this would be a good deal to be replaced if broken. Upon getting a crack across the screen and chips in the corner, I applied for a replacement to be told that Would not be covered as it’s not a design fault

Publicité mensongère, à l’achat, ils indiquent que leurs écrans de protection sont garantis à vie. Or, quand on leur écrit et que l’on suit exactement la procédure de remplacement, voilà ce qu’ils répondent (ci-dessous). Du coup il s’agit de publicité totalement mensongère, car la seule garantie repose sur un dommage du produit à la sortie de l’emballage !!!! Du coup je pose la question suivante en quoi cette garantie peut-elle être à vie si elle concerne uniquement la sortie de l’emballage ? Cher client Merci de nous avoir contactés. Nous comprenons parfaitement votre frustration. Comme indiqué dans notre garantie, Belkin couvre les défauts de fabrication, y compris les dommages esthétiques tels que les fissures, les éclats, les rayures ou les éraflures survenant à la réception du produit (c'est-à-dire tout dommage survenant à la livraison ou dès la sortie de l'emballage), ainsi que les problèmes tels que le soulèvement ou la formation de bulles. Nous comprenons qu'il puisse y avoir une certaine confusion concernant la couverture des bris, des éclats ou des rayures. Pour plus de précision, notre garantie couvre spécifiquement les défauts de fabrication et de main-d'œuvre, mais ne s'étend pas aux dommages résultant de l'usure normale, d'une contrainte physique anormale, d'un impact, d'une mauvaise utilisation ou d'une négligence. Cela inclut les fissures ou les cassures dues à une chute de votre téléphone, ainsi que les dommages causés par une utilisation quotidienne ou une mauvaise manipulation. Malheureusement, les dommages causés à votre protection d'écran n'étant pas couverts par notre garantie, nous ne pouvons pas traiter de réclamation pour ce problème. Merci de votre compréhension. Cordialement, Service client Belkin

I bought a Belkin armored glass at the Apple Store Kärntner Straße on November 2, 2024. The price was 40 euros and the argument that I had a 2-year warranty was convincing. The film was applied with a special device, i.e. not manually - and was bent in the process. And I suspect that this was the reason why a small piece on the bottom edge on the left was broken out the very next day - and a piece on the top right edge the day after that. It took me several months to get into town on a Monday morning to claim the warranty at the Apple Store. In the meantime, the broken edges have already widened and cracked. The Apple Store dismissively stated that the service should be claimed directly from the manufacturer. Incidentally, not without first offering me an armored glass for a fee. The manufacturer replied to my email that it was not a production fault - but that I might be entitled to a replacement from the retailer. When I called the Apple Store, the person in charge told me that this had also happened to her recently and that I would have to put up with it just as she had done. It was noted on the invoice that in the event of defects caused by improper application of the film, a complaint had to be made within two weeks. As she rudely pushed me off the line, it was only later that I discovered that there was no such note on the invoice. I have to say that I have always had 10-euro foils that were applied manually in cell phone stores. These films lasted perhaps only a few months but at least 200 times longer than the Belkin product in question. Shabby behavior for a global brand manufacturer.