Belkin InternationalReviews of belkin.com

Great customer service very easy to deal with thank you

EXTREME BAD customer service. I PAID $60 FOR A TEMPERED GLASS AND THEY KEEP SENDING ME USED OPENED PRODUCT, THEY ALL CREATE AIR BUBBBLES THE TEMPERED GLASS FOR IPHONE 17 DO NOT BUY FROM THIS COMPANY PARCELS COME IN DROP SHIPPING PACKAGING!!

Our Belkin power bank is being recalled. Okay, these things happen. Sadly, Belkin has shown a lack of ability to handle a recall (not their first from what I can see). I filled out the recall form to get a “full refund” or store credit for purchase price + 20%, including purchase invoice and serial number proof. The response was to offer me 83% of the purchase price as a refund or 130% as store credit. The replacement Belkin suggest will cost me £79.99, but are offering me £41.66 refund or £65 store credit for my existing £49.99 power bank. They have no stock of the suggested replacement item at present, which would be £59.99 in their Black Friday sale. So, I have to go elsewhere to buy the item at full price, or ask for an exchange for their suggested product, which I have done. From that point onwards, there has been no email reply. Online chat tell me to wait for a response, “if ever”! Their phone chat will pass over the matter to the recall team and can offer no timeframe!or gu for any response I might get. Okay, I’ll raise a complaint. Nope, can’t raise a complaint! How about a supervisor. Nope, there aren’t any around at the movement. Having a poorly father, this pack goes everywhere with me, in case my father is hospitalised, so that I can support him. So now, I have to rely on my other belkin power bank. Sadly, that is a joke, maybe giving me 10-20% charge on my phone and even cabled to the phone it has yet to charge my phone to 100%, despite being about 10% larger than my phone battery capacity. I mentioned it looks like I need to go to the media. Staff member didn’t seem bothered, but of course they refused to give their name, so they’ve protected themselves. Belkin are making what should be a relatively simple and not too painful process unnecessarily stressful and long winded. As a company, it should be worrying that their staff have so little faith in their own company .

This company is an absolute joke. NEVER WASTE YOUR MONEY WITH THEM PLEASE !!!!!! THEY WANT ME TO SEND A PICTURE OF THE DAMAGE, WELL GUESS WHAT, I CANNOT TAKE A PICTURE OF MY PHONE WITH MY PHONE !!!!! MORONS!!!!!!

j'ai paye 39 euros pour une protection d'écran iPhone soi-disant garantie a vie. depuis plusieurs demandes pour utiliser cette garantie et jamais aucune réponse de belkin silence total, aucun suivi, aucun service client Franchement, ce sont des voleurs ils encaissent l'argent, promettent une garantie, mais ne la respectent absolument pas c'est une arnaque et un manque de sérieux.

A week ago i was charged but my order was not placed. Every day i kept messaging their support team and they haven't refunded me yet. Their website is not functioning properly and their support them can't address the occurred issues.

Leider kann ich mich den meisten Bewertungen hier nur anschließen. Der Service ist ne absolute Katastrophe. Völlig desinteressiert, Antworten nicht, reagieren nicht. Habe dann mit dem amerikanischen Service gechattet, gleiche Katastrophe. Man füllt ein Formular mit allen Informationen aus, und wird dann jede Information noch mal abgefragt, von Seriennummer, Kaufdatum und so weiter. Viel wichtiger finde ich es aber dass die Menschen wissen sollten, dass Belkin Produkte überhaupt nicht eine hohe Qualität haben. Der amerikanische Mitarbeiter sagte mir eiskalt: ihre Garantie ist abgelaufen, vor einem Monat, dann müssen Sie ein neues Produkt kaufen. Für mich hört sich das an wie, Belkin macht Produkte, die nur die Garantieperiode überstehen, und dann können die Kunden schön neu kaufen. Super enttäuscht!

We paid for 2 iPhone 16 models in person at this Apple Store in the Lynnhaven Mall in Virginia Beach. We requested a screen protector for each phone and the salesman person suggested we purchase a BELKIN ULTRAGLASS SPS for iPHONE 16. These two cost 39.95 each and would be replaced as needed at no additional cost for as long as we had the phones. Unfortunately BELKIN did not honor that guarantee and Apple did not lend any assistance when I called their customer service number and also called the store. I told them I wanted a refund of both BELKIN Plans because after six weeks of trying to resolve the issue through BELKIN and APPLE I had to purchase screen protectors through Amazon. To date I have not received a refund but was told we could visit the store again to explain what the problem is. The problem is that Apple recommended the BELKIN screen protector program and when the screen protector cracked, neither Apple nor BELKIN would refund the full cost back to my AMEX Account. Now I have to file a formal complaint with AMEX to dispute the charge. VERY POOR CUSTOMER SERVICE FROM APPLE, especially when we have purchased all of our computers, phones, and all related electronic products exclusively since 2010. We have also purchased almost exclusively BELKIN products as needed. So BELKIN DOESN'T STAND UP TO THEIR CUSTOMER SATISFACTION COMMITMENT EITHER! Bob M. Tanner Jr., PhD