Starla G.
Terrible quality furniture and run from this retailer of poor quality furniture customer…
Terrible quality furniture and customer service is even worse

The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself.How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference.Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family.Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.
Bel Furniture (belfurniture.com) has 425 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Starla G.
Terrible quality furniture and customer service is even worse
Travis R.
Tried to buy a piece of furniture but they couldn’t process it before the fulfillment center shut down for the day. At 4:00 in the afternoon in a Saturday. So I cancelled my order.
Jalisa E.
Great customer service and I love the quality of the furniture and it is affordable.
BRIGUITTE B.
The employees are very professional and helpful. The furniture is beautiful and affordable. Thank you.
Amy P.
I didn’t have a lot to spend but wanted good quality and beautiful furniture. Bel furniture met my needs and some!
Vanetia W.
Horrible experience. I bought this sofa almost a week ago. I repeatedly called the store and was sent to corporate customer service because I purchased the sofa online. I even went into a Bel store to ask about delivery which I paid for at the time of ordering. After 6 days, I found out today the sofa will be available Sept.14th over a month from the order date— I was never told there would be a wait for delivery and I needed the sofa ASAP. This is some of the worst customer service I’ve ever seen. I WOULD NOT recommend Bel Furniture.
JACLYN J.
No good help and the location for pick is wrong . So frustrated I never had such an experience like this ! I
Kym
I bought items online that were advertised as tax free, but I was charged taxes