Raymond R.
The assistance provided by your service…
The assistance provided by your service representative “Ashley”
Response from Bel FurnitureOct 11, 2023
Thank you! This review made her day!!

The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself.How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference.Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family.Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.
Bel Furniture (belfurniture.com) has 425 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Raymond R.
The assistance provided by your service representative “Ashley”
Response from Bel FurnitureOct 11, 2023
Thank you! This review made her day!!
Shoron J.
The prices are right, And it was very easy online, Just keep doing what you're doing.
Response from Bel FurnitureOct 11, 2023
Thank you so much for taking the time to review us. We appreciate that.
Haynesd
Delivery time is too far away
Response from Bel FurnitureOct 11, 2023
Good morning. Sorry to hear that you had to wait longer than you expected for your delivery. Our goal is always to delivery merchandise ASAP and we are always working to make our process even more efficient. Have a good day.
Thelma O.
bed is not in stock,i already paid for it
Response from Bel FurnitureOct 12, 2023
i prologize about that.🙏 We hope to have chance to serve you again.
ANTHONY
Very little communication about a tv stand I ordered. Was told it would ship by Ashley but never got any type of tracking info. No idea when it would arrive, etc.
Response from Bel FurnitureOct 11, 2023
I'm sorry to hear that. We are always working to make our process even more efficient. We hope to have chance to serve you again. Have a nice day!
Tamika
Ordered online labor weekend trying to get the sale price, recieved a call Monday advising that part of my order wouldn’t be available until after 10/15 & that it was 2 weeks for the other two items. Which I was ok with but when she said we would have to assemble ourselves I canceled the entire order. The lady seemed unbothered & didn’t care she was like ok we will refund it. No other options or apologizes nothing to try to make it right. Poor customer service all around. Won’t shop here ever again. They lost $800 & loyal customer
Natalee T.
Love the couch. Your website was completely wrong with measurements so it’s too big.
Yulanda H.
My order was supposed to be for delivery not pickup