Bel FurnitureReviews of belfurniture.com

Customer service is ridiculous very poor communication

IT was just easy

Had a sectional delivered last week and the frame is crooked on one side which will not allow it to recline. At first i had a difficult time getting in touch with someone for service and then when i finally did, i am told next service appointment is not for another 3 weeks. I was hoping to have this issue fixed prior to my husband coming back in to town since i want to show him this brand new sectional. Now i have to tell him a portion of it is non functional.

Purchased online was super easy, delivery was fast and crew was awesome. Items look better in person than in the ad/website. Pleasantly pleased!

Always pass by this place on the highway to and from work, and figured I would take a look at what they have online. I decided to purchase online but after waiting the longer than average time just to pick up the furniture on your own to come home, unbox it, and find it damaged. I notified the office immediately and asked if there was someone that can swap it out and deliver it since I already picked it up on my own and they gave me a damaged product. I was told that they can get this done and will call me to confirm, I waited several hours and never got a return call so I ended up going to the store only to be told that whomever told me that was incorrect. This company has horrible customer service and I would not recommend my worst enemy to do business there. I asked to speak to someone over customer relations or someone in management since the corporate office is literally in the same building but was told no one one was there. That was my first and last time making a purchase there.

Great and efficient service!

Easy ordering, quick hassle free pick up. Easy assembly, beautiful product. Getting many compliments and inquiries!

Beautiful 🤩