Sreenivasulu V.
Until I reached out the warehouse they…
Until I reached out the warehouse they didn’t even send a communication for the pickup . This is not the acceptable approach.

The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself.How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference.Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family.Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.
Bel Furniture (belfurniture.com) has 425 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Sreenivasulu V.
Until I reached out the warehouse they didn’t even send a communication for the pickup . This is not the acceptable approach.
Angie
It’s very annoying to have your sales people be stalking and not allowing us to look around the store comfortably. I asked Ms Berta to allow me time to look at the furniture that I would call her when I needed her. It was wonderful that she allowed my husband and I to look around at peace and not feel like we were being stalked. Berta was very pleasing & knowledgeable, extremely patient & polite.
Amber L.
Fast quick sturdy
Raymonique S.
great product
Temeka W.
Bel furniture has the customer service ever. Customer service staff is Rude & unprofessional. Very bad experience!
Mika W.
GREAT SERVICE IN AND OUT ALSO NICE THE DELIVERY TEAM!!!!
Sacoria M.
I went in the store to purchase a headboard, footboard and rails, and I did my research before I went in the store found the same exact bed but online it was cheaper in the sales rep told me she could not match the price that was online and it was the same bed I was very disappointed
Melissa M.
I ordered online and everything was good. A pickup representative called me 2 days later confirming my order and pickup date of 3/02/2024. Pick up date comes and I call in the morning to confirm it had arrived (it’s a 1 hr drive) and the guy that answered said not yet, but he would call if it arrived later in the day, if not it would arrive by Monday. I NEVER received a call. Monday and Tuesday pass and still NO CALL. I called on Wednesday 3/6 and no answer. I called again on Thursday 3/7 was on hold for 20 minutes and was told that my item arrived mid day Saturday 3/2/24. I was LIVID because no one had informed me that my item had arrived and I had to wait till Friday 3/8 to pick it up when it had arrived on 3/2/2024. Do better BEL furniture