Bel FurnitureReviews of belfurniture.com

Came to pick up center, and was told item wont be available for 2 more weeks at a minimum. Very bad processing protocol

Customer service sucks. They can NEVER reach their drivers. Customer service for Delivery sends each call to voicemail. After 5 it's a busy signal. They Don't notify you if the delivery has been cancelled. They have you waiting even after setting a time. My last delivery was between 2-5 they showed up at 7:30 pm on a Friday

i called before i made my purchase to confirm next day pick up. the employee assured me i could pick it up the next day. so i confirmed the purchase. i called the next day, that employee was beyond rude, cut me off to say she doesn’t answer “those questions” i was just confirming my furniture was still going to be available for pick up. she hung up on me. i believe her name was “Gina” the phone cut out when she said her name but that’s what i heard. i called the cooperate number. that man told me it would take 1-2 weeks to be delivered. completely opposite from was i was told before i even made the purchase. that information would of seriously affected my decision but i’m screwed now and have to wait “1-2 weeks”. i will definitely just go with a different furniture provider next time. this has been nothing short of a hassle and im sure the day i actually can pick it up will be just as stress filled, if i have to speak with the employees at the clute location again.

I love the table I bought! Great price too! My only issue was that I didn’t get a call on the day of delivery with a 3 hour window. I stayed home all day just in case they showed up. They showed up at 8:45pm, much later than I expected. The delivery men had been delayed and there was no text or call made to notify me. The delivery men were apologetic and did a good job of setting it up quickly though.

Excelente servicio al cliente,realice una compra un viernes y el sábado se comunicaron conmigo para detalles de la compra y en mi caso recogida en almacén. Muy amables.

Called and canceled my order but did not refund me my money

Item purchased of good quality.. Time spent assembling was Amazing! Great service! Definitely purchase from Seller again!

I always find what I’m looking for and once order is placed online I receive a email and a phone call letting me know when I can pick up my merchandise at the warehouse. Fast and convenient.