Zach
So simple and intuitive
So simple and intuitive. I’ve switched from a competitor and could not be happier
Response from beehiivMay 21, 2024
Thank you! 🐝

beehiiv is the all-in-one platform that brings together newsletters, websites, podcasts, and every tool you need to grow and earn.
beehiiv (beehiiv.com) has 403 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Internet & Software · New York, New York
Excellent

Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent

Internet & Software · Yonker, New York
Excellent
403 approved reviews, newest moderated first
Zach
So simple and intuitive. I’ve switched from a competitor and could not be happier
Response from beehiivMay 21, 2024
Thank you! 🐝
Erika B.
Have been an early user of beehiiv since a few months after their launch, and have been absolutely blown away by their commitment to shipping useful features, improving the platform, and being incredibly responsive to customer support. Also helps that my newsletter has grown a ton using the software and I'm now monetizing it thanks to their help on both growth and monetization.
Response from beehiivMay 21, 2024
Thank you! 🐝
Keyur P.
I have been a user of Beehiiv for the past 1.8 years (as of writing) and 'boy oh boy', the Beehiiv team is a real hustler. They listen and they get stuff done. They are still considered as a start-up so yeh, there will always be some learning for the company to adopt things beyond their vision, but that's very understandable in the early stage of the company. Tyler, Preeya, Sam, Daniel, and EJ among many team members actively engaged over social channels and sometimes even answered their users right in comments. About the Support - I personally think that they are improving in this part. Tyler recently mentioned that they are adding more team members to their support team. This will surely increase customer retention or satisfaction. No complaint though. About the Product - It is one of the BEST OUT THERE. No debate. The user experience for the content creator is awesome. You can easily get used to the system with its clear navigation and easy user interface. Email sending capability - It's pretty darn good actually. Smart Warming, domain connections and all are pretty great features to have once you are on the Grow/Scale plan. Features - They keep adding new features. Yes, it takes a while to launch some of the basic ones, but I guess that's again the priority of the feature launch. I saw the growth of the platform and I have faith in the team. Great job Beehiiv. I will continue backing the community of creators on this platform and you folks. - Keyur Owner at Tinker Solution
Response from beehiivMay 21, 2024
Thank you! 🐝
Ralph
The support sucks, they dont answer you for weeks and they just take your money and run. Cannot recommend, back to Medium and Mailchimp
Sitwat K.
Don't waste ur precious research/time, it is fake, they are liar. They stole ur ideas and later on utilize them.
Response from beehiivOct 9, 2023
We don't steal ideas or use anyones ideas - we don't own or publish newsletters aside from the comms about beehiiv
Reviewer
I purchased Beehiiv's $99 plan, under the impression it would grant me access to their boosts program. Within two weeks of transitioning my customer base to Beehiiv, I accumulated over $2000 in revenue through this program. Unexpectedly, Beehiiv deactivated my boosts and confiscated the $2000 in my account. When I inquired about this action via email, they vaguely accused me of "abuse" but failed to provide any evidence when asked. Subsequently, they ceased all communication with me. Not only did I not receive the services I paid for, but they also wrongfully took funds I had earned. After speaking to others, this is not the only time they have done this. This company is fraudulent -> STAY AWAY
Response from beehiivOct 9, 2023
We booted this from the platform for patterns of fraudulent/spam behavior and refunded them the money that they spent with us. We take the security of our platform extremely seriously, don't pay out earnings that are made through tactics that violate our terms of service.
Matt
Platform seems like it is in ultra-beta mode and we all are the testers. Customer support is a little slow given the lack of platform functionality and ease of use. I will say I am going to stay with this for as long as I can because I believe in the product. But once things start falling apart I will move to sub stack.
Franz
terrible customer service the verfication on their website doesn't work now i've been trying for over 2 months to get them to verify me manually but to no avail. they only answer around every 5th email and i don't know what to do. i like the websites service but it is impossible to get in touch with anyone