BedgearReviews of bedgear.com

We have had bedgear sheets for over 10 yrs loved them bought several sets we needed a new set purchased a set for 299.00 received them washed them put on our bed then needed washing washed them and they Balled up very disappointed never had this happen to previous sets called Bedgear had to file a Warranty Claim took pictures, had invoice and they responded that it wasn’t covered and offered us a 20% discount on sheets which was funny as I just got an email for Presidents Day sale that we get 30% off ! I called Customer Service and discussed everything and was told that’s the best they could do I said as a good customer that always loved your sheets you couldn’t just give us another set ? No they would let me use the 30% off so I said I would write this review and told them we will never purchase your product ever again! Was told they are very sorry! I would buy something else other than Bedgear

Sheets are very difficult to put on mattress. Really need two people which is ridiculous. They are fine once you finally get them on mattress. Now for the washing….washing is not the problem but they are surprisingly heavy when wet. Once they are in dryer you MUST use dryer balls before they will even begin to dry. Sheets wad up into a tight wet/damp clump unless dryer balls are used. The other alternative is to check on the drying process every 10 minutes or so which is also very inconvenient. Just give me my regular sheet set that I buy at Penneys and I’ll be much more satisfied!!

We bought a $300 set of BedGear sheets expecting premium quality and customer-friendly policies. After sleeping on them one night, we realized they weren’t a good fit for us and contacted the company to initiate a return or exchange. BedGear refused, stating they do not offer a satisfaction guarantee. This was very disappointing, especially given the high price. Buyers should be aware that once you open and use these sheets—even once—you’re stuck with them. If you have three hundred dollars to spend on sheets, spend it on a product other than BedGear.

The pillowcases were supposed to have straps that held the cases on the pillow (the fabric is very silky and slippery), but they did not work at all. In addition, Bedgear has a "no return" policy and stuck to it, despite repeated attempts to reason with them. It is obvious from these reviews that they do not care about customer satisfaction. I should have read their return policy more closely.

This company does not honor warranties! Their products are NOT cheap! I have worked to purchase their merchandise because it proved to be quality. The sheeting is like none I’ve ever had and love them. I recently upgraded to the Ice 2.0 when menopause hit are reading the reviews. These pillows are TERRIBLE for me and did nothing the company claimed. The furniture would not return, replace, or exchange and recommended to contact the manufacturer BEDGEAR. Although the agent I spoke with was great, the company policy and warranty SUCK! The return warranty claim response really angered me as the male that replied stated, “they are not air conditioners!” $600 is a lot of money for two pillows that do not live up to the claims of the company.

I bought a sheet set, washed them, and put them on the bed. 2 days later I noticed 2 pulls, the length of he sheets. I contacted the Warranty department ( GM Warranty which also does cars???) and sent them pictures. After denying the claim, all they could say was “we have a strict quality assurance program that would never miss an issue like that” No luck convincing them to that 1 wash would not cause this issue. Do not buy this product!

purchased a split head king one year ago along with Bedgear sheets. They felt wonderful but tore at the split within a month. Bedgear replaced and now the new pair just came out of the washing machine with multiple rips. The fitted sheet is basically in shreds. I washed the sheets alone in the wash. Terrible quality and Bedgear only replaces the set once!

Purchased their new storm pillow for 300 dollars, it was so uncomfortable I couldn’t sleep with it and had to resort to my old pillow. I have emailed customer service twice and received no response.