BECUReviews of becu.org

I had over $10000 sent to my account from a completely legitimate source under the promise that they would not hold up my funds. BECUs financial crimes division locked my account and they will not let me contact this bogus office. I call it bogus because when a bank holds up money even for hours they make huge interest on it and I'm not talking about a measly 4% a year that they tell everyone else is a great deal. I'm talking about doubling their money in a day through several paths that I don't have time to get into. They have a class action suit against them and I assure you I will be filing one also. They took a number that I had entered into Zelle and used it to call a friend of mine, asking him who he was because I tried to Zelle some money to him. If it would have been one of my investment clients, I think you can imagine how that would have gone. They are holding $6000 of my money and I can barley wait until they FBI shuts them down for all of their illegal business practices because eventually they are going to get caught. Before believing me just do some investigating yourself and read about all of the complaints against them. I am angry right now, but then I smile when I think about how the universe has a way of evening things out and this 20 billion dollar giant is nearing the end of trying to steal from the small business man. They are making to many mistakes and messing with my money was one of them. Stay safe.

I transfered funds from my HEL and requested a cashier's check. I didn't notice the amount was wrong until I walked out of the branch. I returned and asked if I could either get a replacement cashier's check or a 2nd cashier's check for the difference and they issued me a 2nd check. What I learned 3 days later is that the branch put a stop payment on the first check thinking I didn't want it. Did they call, email, text no. So my deposit bounced. I left without any discussion on canceling the first cashier's check

We used BECU for our business banking and had nothing but issues. If you love going to a bank and waiting in line for hours then BECU is your bank. If you want your banking online, find another bank. The processes they've established nearly always force you to contact support and even led me into the bank on multiple occasions. Simply things like wire transfers, check deposits and withdrawals had me at their physical branch for hours. You're not wrong to say "but all these features are in their online banking app". True, but what you may not see is the red tape required to jump through the hurdles of using these features. Just stay away. There are HUNDREDS of banking solutions out there. We chose Mercury and it has been a breath of fresh air. I hope BECU is able to see the plethora of one star reviews on here and make some changes.

I went to a Speedway gas station and was charged $175 for $14 worth of gas. I disputed the fraudulent charge with BECU but they did not refund the money. In this time with so much credit card fraud going on, I need a bank that will look out for me! BECU will not!

Called customer service and got horrible service. First they locked up my account access, then when I called they said I have to visit the branch. I asked if I can talk to someone else but he refused to transferred me. Horrible. He was only willing to give me his first name with no representative ID. His name was Chacy A. as he claimed.

I got a loan through this bank when I bought my RV. I try to set up automatic payments and I have to call my bank and tell them that I want them to take it out and put it in my savings account from BECU. They do not take payments over the phone. You have to send "coupons " and a check for the easiest way to make a payment. How back in times is that!! Had I known how difficult this was I would have NOT gotten a loan from them.

BECU is the worst most overthinking bank ever!! I was denied a loan with an 821 credit score! 821!!! I will never seek a loan through them again!

Had a joint loan with BECU with my ex on an RV. Divorce papers stated my ex was supposed to keep the rv, but he never refinanced. RV loan was defaulted by my ex, and it’s now on my credit report. BECU is continuously reporting this same loan under different account numbers to the credit bureau constantly tanking my credit score by 90pts. I’ve finally had it removed recently and BECU resubmitted it again as a new account. It is against the law to report the same debt twice!!!!! The loan was not sold or transferred. It’s the same exact loan/closed account. That is u lawful and must be removed. First time I can see it was possibly a mistake but this is now the second time after I just had it removed. Unscrupulous practices, violate FAIR DEBT COLLECTION practices and violate law on FAIR CREDIT ACT. Do not do business with them at all costs!!!!!