Kate
extremely poor customer service and quality
Received fake looking, frizzy extensions with a very unnatural curl pattern. Customer service agreed however it was a long process to refund. Even then, they refused to refund the £60 shipping as the money ‘didn’t go to them’. Surely, if you admit the quality is poor, it is on the company to pay back the customer out of pocket. Why should I have to pay £60 for the privilege to receive such bad extensions.



