WS
I’ve been charged but still haven’t…
I’ve been charged but still haven’t received my purchase. I don’t think it’s even been shipped yet.

Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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WS
I’ve been charged but still haven’t received my purchase. I don’t think it’s even been shipped yet.
Julie S.
They always have the Phyto products that I’m looking for:)
Karen G.
Ordered 2 GM Collin vital C15 Serum (one fluid ounce) which never showed up at my house but did on my credit card statement. Ref # 82305091800007106
George H.
I never received the product and was charged for it!!! The number for the customer service doesn't work. My order #2301786.
Lisa M.
I have not received my order made February 8th. I called and left a message inquiring about the order but have not heard back. My credit card has been charged but no product received.
George P P.
Unacceptable 😡
Kevin G.
Did not receive product yet
S W.
I have been a customer for a several years and find rapid response to my orders. Most recently my order was delayed and when when I inquired, the response was punctual and helpful.