Beautystoredepot Reviews | Read Customer Reviews of beautystoredepot.com

BeautystoredepotReviews of beautystoredepot.com

4.51,999 reviews
Salons & Clinics
5446 HWY 290 Ste 309, Austin, Texas

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Beautystoredepot

About Beautystoredepot

Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!

Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: beautystoredepot.com
Website: beautystoredepot.com
Category: Salons & Clinics
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Beautystoredepot reviews

1,999 approved reviews, newest moderated first

jamie B.
Sep 12, 2021
Very good service
Very good service
Response from BeautystoredepotSep 17, 2021
Thank you, Jamie! We look forward to servicing you in the future!
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Franceen C.
Sep 11, 2021
I am very pleased with the service and…
I am very pleased with the service and price!
Response from BeautystoredepotSep 17, 2021
Thank you for your great review, Franceen!
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JM
Sep 11, 2021
Horrible customer service
Horrible customer service. Girl I spoke with when I called was extremely rude so I cancelled my order.
Response from BeautystoredepotSep 16, 2021
Good Afternoon Jennifer, Thank you for shopping with beautystoredepot! My name is Heaven and I'm the manager here at beautystoredepot. I see your order noted with the issue experienced. It seemed at the time you called in you requested cancellation because the correspondence communicating your order status was not received and you needed the order sooner than we were able to accommodate. I also see the order was noted that you were unaware of our hours of operation that accounted for the delay on your order. We very much apologize for the inconvenience caused. We always strive to communicate effectively with our customers and it seems as if there was a breakdown between the hours of operation and how operations work. If you have any additional questions please contact me at 1-800-926-5219. I look forward to speaking with you for additional feedback, questions or concerns. Sincerely, Heaven Leigh beautystoredepot
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Pearl R.
Sep 11, 2021
Great service
Great service
Response from BeautystoredepotSep 17, 2021
Thank you so much, Pearl! You're a gem of a customer!
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Margaret U.
Sep 10, 2021
Superb customer service and fast shipping
Superb customer service and fast shipping. I have to acknowledge Becky for her personal and professional customer service.
Response from BeautystoredepotSep 17, 2021
Thank you so much for your awesome review, Margaret! I'm so glad you were able to stop by the office while you were in town!
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Robert K.
Sep 10, 2021
Good job!
Good job! Every was done efficiently.
Response from BeautystoredepotSep 10, 2021
Thank you for your feedback, Robert! We look forward to servicing you in the future!
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Andrea G.
Sep 10, 2021
As always
As always, great service and oh so fast!
Response from BeautystoredepotSep 10, 2021
Thank you, Andrea! We appreciate your positive feedback!
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Nancy B.
Sep 10, 2021
MOP Products
Beautystoredepot always comes through with my products in a very timely manner.
Response from BeautystoredepotSep 10, 2021
Thank you for that positive feedback, Nancy! We are happy to offer MOP as well as the other best haircare brands in the industry!
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