Customer
Shipment was delayed and then I was…
Shipment was delayed and then I was told it would be mailed priority mail and it was not.

Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Customer
Shipment was delayed and then I was told it would be mailed priority mail and it was not.
Michelle K.
Unfortunately the product I wanted was not in stock. Impressed with the immediate notification and received a complete refund without having to contact costumer service!!
Karen W.
Great service!
Darlene
To be honest I thought this company was not legit since I had not heard status on my order for a week. I reached out to customer service and heard back within same day explaining to me the reason for delay on order. I was helped by Heaven and she went above and beyond. Due to how Heaven handled and resolved my issue is the reason why I’ll be a returning customer. Thank you Heaven you rock!
Annette S.
Respond quickly to a recent delay and explained the issue to me Also, your staff has always been SO nice! Appreciate that
Shaun H.
I have had excellence service from your company. However, I recently purchased some product that was out of stock and I did agree that I understood that it would not be shipped in the near future. I agree to this, but my card was charged for this transaction that had not happened. I am trusting that y'all will make good on the product.
Shelly W.
I absolutely love .. beauty store depot never disappoints !!!
Terry W.
Very convenient to order your favorite beauty products at Beauty store depot.