Beautystoredepot Reviews | Read Customer Reviews of beautystoredepot.com

BeautystoredepotReviews of beautystoredepot.com

4.51,999 reviews
Salons & Clinics
5446 HWY 290 Ste 309, Austin, Texas

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Beautystoredepot

About Beautystoredepot

Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!

Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: beautystoredepot.com
Website: beautystoredepot.com
Category: Salons & Clinics
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Beautystoredepot reviews

1,999 approved reviews, newest moderated first

Amanda T.
Jan 23, 2020
Very awesome
Very awesome! Had an issue with my order and they fixed it immediately! Would recommend them to anyone I know and their products are legit and amazing at an awesome price! Will be ordering again. Only issue I still have is I can't use any of their online coupons from the site and I've tried multiple times.
Response from BeautystoredepotJan 30, 2020
Thank you for your recent order and for taking the time to write a review. Have you signed up for our eblast? If you haven't, I would definitely recommend that you do. There are always additional coupons and codes. I will also have a CSR reach out to you to discuss further so we can assist with any coupon errors you might be receiving. Please never hesitate to reach out to us with any questions or concerns. We look forward to serving you in the future and have a beautiful day! beautystoredepot
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Janet C.
Jan 22, 2020
An A for effort
Although the item I wanted was unable to be fulfilled, this store offers excellent customer service.
Response from BeautystoredepotJan 30, 2020
Thank you for your recent order and for taking the time to write a review. We apologize that the product was discontinued by the manufacturer. If you are interested in the suggested replacement item, please feel free to contact us. We appreciate your business and look forward to serving you in the future. Have a beautiful day! beautystoredepot
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priscilla B.
Jan 20, 2020
Great Resource
So fortunate to have found Beautystoredepot.com. They carry the shampoo & conditioner that I use at better price than anyone else. I'll be back :)
Response from BeautystoredepotJan 30, 2020
Thank you for your recent purchase and for taking the time to write a review. We are thrilled that you found us as well! :) We truly appreciate it and look forward to serving you in the future. Have a beautiful day! beautystoredepot
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Cindy B.
Jan 18, 2020
👍👍👍👍
Product as described and on time
Response from BeautystoredepotJan 30, 2020
Thank you for your recent purchase and for taking the time to write a review. We truly appreciate it and look forward to serving you in the future. Have a beautiful day! beautystoredepot
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Dinkleboo
Jan 17, 2020
Good prices and fast.
Good prices and fast.
Response from BeautystoredepotJan 30, 2020
Thank you for your recent purchase and for taking the time to write a review. We truly appreciate it and look forward to serving you in the future. Have a beautiful day! beautystoredepot
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Karen W.
Jan 16, 2020
Not the Beauty Store Depot's fault but…
Not the Beauty Store Depot's fault but some of my order was not available and it has been more than a month since I ordered it. They did call to update me but I still haven't received my product.
Response from BeautystoredepotJan 30, 2020
Hello Karen and thank you for your recent order and for taking the time to write a review. AHHH!! The Glytone Cream 20 saga of 2020!!! I am so incredibly sorry for this delay and appreciate your understanding. I am thrilled that we FINALLY received this product! The tracking for your order is indicating it was delivered, but if for any reason you did not receive this item please do not hesitate to contact our office. Keep an eye out for a thank you email including a gift for your incredible patience and understanding. We look forward to serving you in the future and have a beautiful day! beautystoredepot
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Bettie S. B.
Jan 15, 2020
The representatives alone at…
The representatives alone at Beautystore depot I would give five stars because they are great! Unfortunately, it seems, the last two times I've ordered products from the "Beautystoredepot" my order was held up because the inventory was not in the warehouse, which caused me to get my order later than I would have liked, so overall I've given a rating of three stars, sorry.
Response from BeautystoredepotJan 30, 2020
Hello Bettie and thank you for your recent order and providing valuable feedback. I have personally looked into your orders and apologize for the delays. Please keep an eye out for an email from one of our friendly CSR's to discuss this further and provide a resolutation for you. Again, we appreciate the valuable feedback and look forward to continuing to service your needs in the future. Have a beautiful day! beautystoredepot
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Missy
Jan 13, 2020
You can't go wrong with BSD!
I've purchased product from Beauty Store Depot for many years - they are terrific: good pricing, often free shipping and responsive when you need to make a return. You can't go wrong with BSD!
Response from BeautystoredepotJan 30, 2020
Thank you for your recent purchase and for taking the time to write a review. We truly appreciate it and look forward to serving you in the future. Have a beautiful day! beautystoredepot
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