Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAOct 28, 2022

Hi Katie, We're sorry to hear you were left feeling disappointed by our service! I have had a look a previous communication and can see that we helped you resolve the issue with your order and also refunded you for the shipping to honour the promotion! We really appreciate all feedback as this helps us better understand our Members and the service we provide going forward.  I have gotten in touch with you over email with a little gift for you to redeem on your next order! Kind rgeards, Rebeca

Response from Beauty Pie™ - USAOct 28, 2022

Hi Layne, We're sorry you feel this way! Please note that the email asking for a review is automatically sent a few days after an order is placed, however, it is not compulsory to write a review before you have received the product (or even after if you don't wish to!). We just appreciate all customer feedback, both positive and negative, so that we can continue improving as a business, for this reason we encourage customers to review by sending them a reminder email.  I hope this helps to explain and that you did like your products after trying them! Kind regards, Rebeca

Response from Beauty Pie™ - USAOct 26, 2022

Hi there, We really appreciate you leaving this feedback. Please be assured we do have shipping offers available througout the year, and additionally have just launched a new line of our 'UnLipsticks.' We'd recommend checking these out if you are looking for some more lip shades! Sincerely, Amy at Beauty Pie