Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAJun 17, 2026

Hi Allison, Thank you for taking the time to leave your review. I'm so sorry to hear you've not yet received your recent Beauty Pie order from us. I can certainly appreciate how disappointing this must have been for you and please accept our sincere apologies for any upset caused. I have taken a look into this and can see that an agent replaced your missing order which left our warehouse on Monday. Using the email address associated with your review, I have reached out to you to provide you with the tracking link so that you can track your replacement order with us. Please do not hesitate to get back to me on that email thread if there is anything else we can help you with. Thank you for your feedback, and again, we sincerely apologise for the inconvenience caused. Best wishes, Rachel from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJun 15, 2026

Hi there, Thank you for taking the time to leave your review. We really appreciate you sharing your feedback! We understand your frustration with the shipping issues you have faced and we're so sorry that you feel let down by our customer service. We would of course like to get this resolved for you as quickly as possible. Unfortunately, as you didn’t provide your contact details with this review, we’re unable to locate your account to investigate further or reach out directly. We’ve submitted a request through Trustpilot for more information, and we’d be grateful if you could respond so we can look into this properly and help resolve this for you. Best wishes, Rachel from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJun 15, 2026

We truly value your five years of loyalty and are sorry to hear about your recent experience. We understand your frustration regarding the missing add-on and the subsequent customer service interaction. We've reviewed your email address and we're not able to find any contact with you with the email address you wrote this review with. We'd love to get this sorted, please could you reach out to us via email at [email protected]. We look forward to hearing from you!