Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAJul 12, 2023

Hi there, thank you for leaving your honest review. I am sorry to hear you have been charged this fee in order to receive your delivery! This certainly isn't the normal standards for deliveries and I would be happy to resolve this for you as soon as possible. I have reached out over email to you to discuss this further. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJul 12, 2023

Hi there, thank you for leaving your honest review and I am sorry for any frustration this has caused you. Generally, you would receive one email 10 days after placing an order to provide your feedback and another email a few days later if you haven't sent in any feedback as a reminder. Therefore, I have reached out to you over email as this certainly doesn't sound correct. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAJul 10, 2023

Hi Ivette, Thank you for taking the time to leave this review. I’m sorry to hear that there has been a delivery issue with your first order, and that you’re awaiting further assistance from our team to resolve this. As there’s no email address linked to your review, I’ve been unable to locate your query in our system at this time. I’ve sent you a private request for your order information now - please provide this when you can, and I’ll be able to look into this issue further for you. I look forward to assisting you further soon. Best wishes, Emma Member Happiness Team Beauty Pie EDIT: Regrettably Trustpilot is not providing me with the option to reach out to you privately, please continue to seek assistance via your email thread and we'll be back in touch as soon as possible.