Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAOct 4, 2023

Hi there, thank you for leaving your honest review. I have passed your comments over to the relevant departments to consider for future. I had a look into your account and can see we sent you a reminder email for your membership payment on July 17th. If you wish to cancel your membership with us, you can now process this from within your account. If you have any questions, please don't hesitate to reach out to our Member Happiness team. Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAOct 2, 2023

Hi there, I'm sorry to hear that you have not yet received your order. Using the email address associated with this review, I have taken a look into our email system and can see that we have been assisting you with this unreceived order issue. While the original order has been sent back to us by the carrier due to an address issue, Amy has followed-up with you via email now confirming that she has arranged for a replacement shipment to be sent to you. Please do respond to the email thread if there is anything else we can assist you with at this time. Best wishes, Emma Member Happiness Team Beauty Pie

Response from Beauty Pie™ - USAOct 2, 2023

Hi there, Thank you for taking the time to share your thoughts on our current policies. If you would like to provide further feedback on why you consider these insufficient, please do reach out to us at beautypie.com/contact, and I will ensure that your feedback is shared with the relevant teams to be looked into. In the meantime, our full delivery information and our return policy can be found on our Help Centre. Please do not hesitate to reach out to us directly if there is anything we can help you with at this time. Best wishes, Emma Member Happiness Team Beauty Pie