Beauty Pie™ - USAReviews of beautypie.com

Response from Beauty Pie™ - USAFeb 28, 2024

Hi there, Thank you for sharing your review. Please be aware, our standard delivery time in the US is between 7-10 business days. I had a look into your orders and can see the first order was delivered in 10 business days, and your second order is due for delivery tomorrow which will arrive within 7 days, therefore this is within our regular timeframe. I have passed your feedback along regarding your products. I am sorry you weren't happy with two of these items you tried. If you would like any assistance choosing the most suitable products for your skin type and main concerns, please do reach out to our team at [email protected] and we would be happy to help! Best regards, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAFeb 28, 2024

Hi there, Thank you for sharing your review, and I am sorry to hear you don't find the product shades online to match the products in person. I have flagged this with our team to review for future. If you need any assistance choosing the right shade for you, we do offer shade matching with our experts and can provide assistance across all our makeup products! Thanks again for your feedback as this helps us to improve our services. Best regards, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAFeb 28, 2024

Hi there, Thank you for sharing your honest review and I am sorry to hear the product you tried recently didn't have the results you were hoping for. With this colour corrector, we advise to apply a thin layer under the eye and then follow up with your Everyday concealer on top to neutralize the colour. However, I will certainly pass your feedback along to our product team to consider for future. In addition, we have some lovely eye creams to help combat dark under eye circles. If you would like some recommendations, please do reach out to our team at [email protected] and we can find something suited to your skin type! Best wishes, Ivy from Member Happiness Beauty Pie

Response from Beauty Pie™ - USAFeb 28, 2024

Hi there, Thank you for your honest review. All of our memberships are auto-renewal and you can view the next renewal date under the 'my membership' section on your account. We do also send out reminder emails for the renewals before this occurs, however if you didn't receive this we can certainly raise this with our team to investigate! However, I will pass your feedback along to our team to consider for future. Best wishes, Ivy from Member Happiness Beauty Pie