Krystine S.
Customer service is excellent
Every purchase arrives quickly and any issues are resolved just as fast and with the best customer service I’ve ever had. Absolutely the best shopping experience ever.

Beautylish was founded in the fall of 2010 with a simple purpose—to create a community where beauty lovers could share their collective beauty wisdom. People loved it, and our community grew to hundreds of thousands in a few short months.Beautylish rapidly became a valuable resource for the discovery of beauty products. Yet the experience felt noticeably incomplete because we weren't able to assist our members in purchasing the amazing products they loved. This led us to launch our own online boutique in 2012.We feel that the world is not short of beauty products, stores, or stories, but somewhere along the way, it became short of specialness. Beautylish exists to find exceptional products, tell the inspiring stories behind them, and deliver them with thoughtfulness. We believe an amazing customer experience is driven by a personal relationship with our customers.
Beautylish (beautylish.com) has 3,017 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Krystine S.
Every purchase arrives quickly and any issues are resolved just as fast and with the best customer service I’ve ever had. Absolutely the best shopping experience ever.
Leta H.
I am so impressed with this company. My products arrive quickly and in perfect condition. Beautylish goes above and beyond in their customer care.
Kaytee J.
They used to be amazing. However I placed an order worth over $355 for my sister and I. Today it arrived with half of the items missing including the most expensive. My sister lives 1.5 hr drive from me and had her husband book this Saturday off to retrieve her items but they failed to ship them. And now they have no idea when they will be able to make the journey with a new baby. In response to beautylish responding. I had explained several times the reason it doesn't get shipped to my sisters place is that she lives in an apartment building 4 flights of stairs up (I thought it was 3 but it's 4) and she has a new born baby and it is very hard to carry a baby who is 3 months premature and try and go up and down stairs to carry a heavy box of makeup.
Response from BeautylishJun 10, 2021
Hi Kaytee, thanks for your review and we're sorry to hear we missed including a few items in your recent order! In reviewing your account, we see one of our team members assisted with an immediate reshipment of the missing items shipping Expedited Fedex and offered to reship the order to the shipping address of your preference. If you prefer to change the shipping address at this time, do let us know immediately so we can catch it prior to it shipping with Fedex. We will also ensure your orders are double checked going forward as to not make this error again and we sincerely apologize for any inconveniences with the missing items.
Dan V.
Terrible service I place order 06/05/2021 today’s 06/06/2021 my order hasn’t arrive yet! I got confirmation by email when I placed order I will receive my order between 17-19 May. However I have sent email asking about my order to Nils as beautylish who is CEO and co-founder of Beautylish. I never hear anything back from them what’s going on to my order. I need my money back! Not sure if this website a scammers!
Response from BeautylishJun 7, 2021
Hi Dan, We're sad to hear you haven't received your order yet. We took a look and were not able to locate your message. That said, we've gone ahead and followed up with you via email for further assistance. We look forward to your reply!
Dory
I placed an order and it said it would only take 2-3 days for my order to process before shipping out. I’m now on day 4 and there’s still no progress whatsoever with my order. I’m wondering if it’s because there’s a backup of orders which is causing a delay in processing time?
Response from BeautylishJun 3, 2021
Hi Dory, thanks for your review! This past Monday was Memorial Day, a recognized US holiday so our Fulfillment Centers in the US were closed. Your order processing time is still 2-3 business days and should be shipping out shortly. Once the order ships, we'll send you further tracking information. If you had any additional questions on your order, please reach out to us at [email protected]
rose M.
Please do you have any other payment method like alipay I really like to order but I don't have credit cards.
Response from BeautylishJun 1, 2021
Hi Rose Marie, we do accept all major credit cards, Paypal, and Alipay depending on your location! If you have any questions about payment information, please feel free to reach out to us further at [email protected]
San
Perfect ! 4 ème commande, juste impeccable !!!! Le meilleur site américain que j'ai pu essayer parmis tant d'autres. Ils sont géniaux avec la Belgique, taxes et douanes comprise très correct. Et je suis toujours gâter par de magnifique échantillons taille voyage! État des colis impeccable et très très soigner. I like it ! Je vous adore, merci pour votre travail. J espère que rien de changera après le 1 er juillet 2021 pour la Belgique car je serais vraiment attristée... À bientôt !
Michelle
I’ve ordered twice from this company now and both times have been blown away by the super-fast shipping to Canada. Literally the next day - from San Francisco to Ontario Canada. I can’t get an order from Home Depot up the road that fast. Duties are calculated at checkout so there’s no hassle with the courier. It arrives beautifully packaged and they always throw in some sample goodies. I don’t usually write reviews but in this Covid environment, our Province has been in lockdown for 6 weeks with shopping limited to essential goods only, I’ve relied heavily on online shopping. This company is doing it right.