BeautylishBeautylish was founded in the fall of 2010 with a simple purpose—to create a community where beauty lovers could share their collective beauty wisdom. People loved it, and our community grew to hundreds of thousands in a few short months.Beautylish rapidly became a valuable resource for the discovery of beauty products. Yet the experience felt noticeably incomplete because we weren't able to assist our members in purchasing the amazing products they loved. This led us to launch our own online boutique in 2012.We feel that the world is not short of beauty products, stores, or stories, but somewhere along the way, it became short of specialness. Beautylish exists to find exceptional products, tell the inspiring stories behind them, and deliver them with thoughtfulness. We believe an amazing customer experience is driven by a personal relationship with our customers.
Beautylish (beautylish.com) has 3,017 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Samuel
ORDER not received. Order over 3 weeks again and havent received my order. They never replied to me email. Be careful of this company
Response from BeautylishJul 20, 2026
Hi Samuel, we are sorry to hear that you did not receive your Beautylish order 4V5T-S3PK. The tracking for the order lists a delivery date of 6/30/26. We are also unable to locate any emails from you regarding your order. We are reaching out to you today by email to assist with your order. Thank you.
Bozena B.
Garbage products just money grabbing! Never again! Please, stop apologizing. Your kind words don't change anything. Your product worked only for few months and your policy 60 days return ( not because I changed my mind,but because it doesn't work! ) is protecting only your company, not the customer who trusted you.
Response from BeautylishMay 14, 2026
Hi Bozena, we are sorry to hear that you are unhappy with our Return Policy. The product you contacted us about on 5/13/26, order BRF6-4318, was outside our return time frame. You placed the order on 12/25/25 and it was delivered 12/30/25, approximately 4.5 months ago. Products are eligible for return within 60 days/2 months from the date of delivery as stated on our website. Thank you.
Zhanna S.
Terrible service. I will never order anything again and will not recommend it to anyone. The item arrived broken, we waited a month for the return to be approved, and then still waiting for the refund. Absolutely awful service.
Valerie C.
Real disappointment at Beautylish. I’ve ordered before and orders have arrived on time and in excellent condition. I love their website and products. Shame that they seem to be ok with being let down by Evri courier failing to deliver. Not offering a solution to me not receiving my order is not good business sense. Luckily our consumer protection kicks in when a dispute is raised with Amex.
Response from BeautylishDec 15, 2025
Hi Valerie, thank you for submitting your review regarding your Beautylish order ZF4G-VL41 that was placed 11/28/25. We're sorry to hear that you have not yet received your order. A follow up email was sent to you this morning with the latest delivery tracking information from the courier that indicates a delivery is scheduled to be made tomorrow. Per the email we sent you this morning, we will follow up with you tomorrow on next steps if the order is not delivered to you. Thank you.
kanwal
I ordered the Sonia g cheek pro brush from them and it costs me 57 pounds, that brush is so awful and cheap sheds alot like a pound land brush and its 57 pounds!. I reached out to them, they do not help with anything and definitely not refunding my 57 pounds! What a scam save your money people.
Response from BeautylishSep 9, 2025
Hi Kanwal, regarding the Sonia G. Cheek Pro Brush on your Beautylish order 6TLS-R53P, our records show that you contacted us today, 9/8/25 regarding your dissatisfaction with the brush. As the brush was delivered to you on 2/1/25 and today was your first outreach to us that was past our 60 Day Return Policy, we issued a Store Credit for the full order amount. The Store Credit will automatically apply towards your next Beautylish order and please don't hesitate to contact us for a consult on any products before you make your purchase. We want to ensure that the products you purchase will work for you with best results. Thank you!
natalia alvarez S.
En mi caso muy mal.Hice un pedido el 28 de Marzo.A 15 de Abril seguía sin llegar,les pregunto y me dicen que la empresa de transporte lo ha devuelto,cosa extraña porque la dirección estaba bien y nadie intentó entregarme nada. Les escribo para decirles que me lo envíen de nuevo y sigo sin saber si lo han hecho o no...
Response from BeautylishApr 16, 2025
Hola Natalia. Nos gustaría informarle que contactó con el servicio de atención al cliente de Beautylish ayer, 15/04/25, por la pérdida del paquete de su pedido. Respondimos a su correo electrónico hoy, 16/04/25, y, tal como lo solicitó, le reenviamos el pedido. Su nuevo número de pedido es NS1J-LFBY y debería haber recibido un correo electrónico confirmando el reenvío. También recibirá un correo electrónico cuando se envíe su pedido, que incluirá un enlace para rastrear el estado de la entrega. Si necesita más ayuda, contáctenos en [email protected]. Gracias. Hi Natalia. Noting that you contacted Beautylish Customer Service yesterday, 4/15/25, regarding your order package lost in transit. We responded to your email today, 4/16/25, and per your request, have reshipped the order to you. Your new order number is NS1J-LFBY and you should now have an email confirming the reshipment order. You will also receive an email when your order ships, and that email will include a link to track the delivery status. Please reach out to us at [email protected] if we can assist further. Thank you.
Elaheh R.
Order says shipped but 15 days later still the tracking number says order isn’t picked up. Wrote 3 emails and no reply It’s a scam I guess
Response from BeautylishApr 14, 2025
Hi Elaheh. We would like to assist you with your Beautylish order status, however we are unable to locate an account by your full name and your review does not list an order number. Please email us at [email protected] or if in Canada or US, you may call us toll-free at 1-877-992-5474. Please contact us so that we help locate your order. We look forward to hearing from you. Thank you.
Maria
Dos brochas que he comprado me las han enviado defectuosas. Ambas tienen un hueco en la unión entre el mango y la ferrule. Estos huecos son perjudiciales para el correcto mantenimiento del artículo, que puede entrarles agua al lavarlos o cualquier otro producto. Es inadmisible que pasen estas cosas en artículos de tan alto precio que se supone que ofrecen calidad. La primera vez fué con la mini keyaki niji que al reclamar el problema beautylish me dice que no es defecto, es por la forma de la ferrule. Después de hacerme perder el tiempo, el comercio la única opción que me dan es enviar el artículo a otro continente, pasando varias aduanas, cubriendo yo los gastos de envío. ¡Inaceptable! Es obligación del comercio asumir su responsabilidad en casos como este. El segundo caso fue el pincel smooth buffer, que tiene exactamente el mismo hueco. A lo que la empleada de turno me responde que no aprecia nada en la foto. ¡Debe estar ciega!… En este caso no cabe la excusa de la forma de la ferrule, que es diferente a la mini keyaki niji. Por lo que todo ello demuestra que tengo razón y que son defectos que no deben de tener los pinceles. Tengo otras brochas de la marca que no presenta estas brechas, por lo que se demuestra sin problemas que están en mal estado. Ante estos dos casos, este comercio demuestra no ser serio ni de fiar, eludiendo su responsabilidad y no respondiendo ante el cliente como es debido.
