BeatbotReviews of beatbot.com

I had an issue with my BeatBot that was still under warranty. I contacted customer service and they replied the same day. They had me do a few tests, realized it had a fault and immediately shipped me a new one. They also included a return label to ship the old one back. All of this was done in just a few days! Friendly and professional customer service that responds quickly. Most companies could learn from BeatBot. Thanks again for standing behind your product!

I am using the Beatbot iSkim on our pool for over 2 months now. I have it set in ECO mode so it's not running all day, but does manage to keep all the surface leaves cleaned up .... so no more mess at the bottom of the pool. I can run our pool sweep just a couple times per week now to pick up an sand/silt. The solar panel is enough to keep things running without needing an electrical connection for charging. The app also gives the ability to remotely steer the device to target debris ... love that feature. Best investment since my first bottom robot 20 years ago.

We love the convenience of the Beatbot we named Hazel. Hazel quit coming to the surface. Sent in a log report. Still within the 3 year warranty, only a few months left, customer service requested I return the unit, and provided a shipping label. Once the unit was received, a new Beatbot was delivered. What excellent service and commitment to the product.

The best customer service I have experienced in such a long time. We had this device for well over two years using it for our third season when the device started to have an unintended action on one of the settings. I sent the logs from inside the app, without a follow up customer service reached out to me to confirm that there was a problem and suggested a replacement. The customer service agent Emory followed up again to help expedite the replacement and, once again, when I received it, to confirm its condition and operability. Their customer service put some luxury brands we had worked with to shame. Way to go Beatbot!

Retour sur 4 mois d'expérience avec le sac filtre ultra fin pour AquaSense X. Produit toujours aussi efficace et fonctionnel. Une finesse de filtration impressionnante. Je l'avoue, c'est la première fois que je vois un filtre ultra fin aussi efficace et qui dure dans le temps si vous l'entretenez. Merci à BEATBOT Sylvain 76

I can’t express enough how impressed I am with the entire Beatbot team, from customer service to the service department. They worked together as a team to resolve my issue and provided an outstanding customer experience. Everyone was professional, helpful, and responsive, and my issue was resolved promptly and without any communication problems. They truly stood behind their product, which in my case is the Beatbot A 100 PRO pool robot. I have been very happy with the product itself, and the exceptional customer service has made my experience even better. I will definitely do business with Beatbot again in the future and will gladly consider purchasing more products from this company. Great product, great team, and outstanding customer service!

My experience was GREAT! The ease of transition was beyond anything I have experienced in a long time. Not only was it easy, but they were very friendly and focused on meeting my needs. They really stuck out with follow-up and communication, which into days culture has been lost. Thank you again for all your Help in making this process a WOW!

Acabo de comprar el BEATBOT 30. Iba a comprar un robot en otra web de Internet pero he tenido muy mala experiencia con esa web(Poolcomet) y decidì comprar en la web oficial de Beatbot. La verdad que muy profesionales, el aparato llegò en fantàsticas condiciones. Servicio postventa muy bueno. Te contactan de inmediato para interesarse por la compra que has hecho. El robot merece la pena. Quizàs echo en falta que recoja màs partìculas finas pero en general ha sido muy positiva la experiencia. Repetirè en esta web.