Jim
The products are fantastic
The products are fantastic, but the customer service is more so. I accidentally ordered the wrong size during my first purchase with Beast and Buckle. I noticed this on my shipping notice, and left a message at customer service. Within 10 minutes, I received a call back from one of the owners who quickly corrected the order, and rather than hanging up, he wanted to know about my dog and where we were from. We have been regular customers ever since.
Response from Beast & BuckleNov 22, 2021
Thank you so much for sharing, Jim. We started Beast & Buckle because our lives revolve around dogs, and we know we're not the only ones that feel this way! We love talking to our customers about their dogs, and we're so glad you took the time to tell us more about you and your dog. Have a wonderful holiday!


