Bear MattressReviews of bearmattress.com

Very good communications with the company. Product is high quality and renders what it advertises. The accompanying mattress cover seems a bit beneath the standard of the mattress. Pillows are great though! Bed surface does seem a bit stiffer than expected for the level of firmness chosen.

I've had my mattress for roughly a month and it did take some getting used to, but I am really starting to love it now. Fortunately, Bear clearly details that it can take around 30 days to get used to a new mattress and encourages you to stick it out, so I was prepared for this. Shipping was fast and delivered to the right place (often a problem where I live). I would definitely recommend them to others.

Love the mattress and frame/platform. My only issue is I really wish Bear also sold or at least recommended a headboard selection to go with the set. I just bought another mattress and bed elsewhere because Bear does not sell a headboard.

Mattresses are fine, but our problem is with the free "sleep bundles" (sheet/pillowcase sets) included with each mattress. We ordered two Star Hybrid split king mattresses on Nov. 29th. for $2400. Mattresses arrived on Dec. 5th but our sleep bundles aren't set to arrive until Dec. 20th. So if you were counting on using the sleep bundles when you got the mattresses, no luck. You'll have to wait for the sleep bundles or get your own before they arrive. Note that most of their mattresses must be unboxed and unwrapped within three weeks per their website instructions. I contacted customer service asking for a price adjustment. They replied rather curtly that the sleep bundles are freebies and we won't adjust price for you. I challenged them on their policy of shipping the mattresses long before the sleep bundles, as it costs the customers extra expense if they want to start using the mattresses immediately. Our story is that we got our own sheet & pillowcase sets long before the sleep bundles arrived, because we wanted to use our mattresses asap.

Customer service was good, the warranty and trial period are great. The mattress is better than previous ones I've had but still not quite perfect. However is was perfect for the budget

We have purchased 2 Elite Hybrids and very satisfied with both. We purchased the first one after doing some extensive research on mattresses focusing on the features and benefits relative to our personal needs. We are both athletes (older ones) and each of struggle with some aging injuries and arthritis, so finding a mattress which allows to maximize our comfort and sleep was essential. After living with our first purchase for a few years we just purchased a second one for a vacation home.

The split king mattresses (firm) have lower edges when joining closely and do separate a bit next to your partner in bed. Singly the mattresses are very comfortable. The company and personal were wonderful, quick response and information very easy to understand the directions when we returned them. It was without any pressure and they support charity when the mattresses are returned. If I need a mattress in the future for a different bed, I will not hesitate to order from them. They were great!

I have purchased 4 bear mattresses. I was hesitant when hearing about being bought out by Brooklyn bedding, but decided to stay with the brand when hearing that the original founder stuck around as CEO. Still a great product!