BearabyOur philosophy is that self-care should bring joy, functional design should prioritize utility, and restful rejuvenation should happen organically, without the need for medication. By utilizing scientific research, utilizing remarkable sustainable materials, and applying innovative product development strategies, we transformed this vision into a reality.| USA: https://bearaby.com| Europe: https://bearaby.eu
Bearaby (bearaby.com) has 184 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Almudena C.
I bought the weighted sleep mask a few months ago. The quality itself is very good but the mask if you are a side sleeper is super uncomfortable. I gave myself a few weeks to get used to it, and since it didn't happen I tried to return the item, but I couldn't since it was after their 15 days return policy. Overall, I am now left with a very expensive and uncomfortable eye mask in my bedside table and 50€ less in my account....
ANNE K.
This is the WORST customer service department ever! There is no phone number, no email, the chat goes off in one second. I will NEVER recommend this company to anyone. I finally got a blanket that was delivered to the wrong house and know they filed a UPS claim. I am trying to be considerate but can't ever let these people know I got the blanket! I am going to order another weighted blanket for a friend but NOT from this company. Anne Kennedy
Response from BearabyMar 13, 2025
Hi Anne, Thank you so much for taking the time to share your feedback. We're incredibly sorry for the difficulties you had reaching our team—it’s never our intention to cause frustration, and we truly appreciate your patience. That said, we’re happy to hear your blanket made it to you despite the detour! If there’s anything else we can do to help, please don’t hesitate to let us know.
No N.
Does not take responsibility for errors. Sent wrong item and requires consumer to pay for their mistake with $8 charge to return WRONG item. Misrepresents sleep mask as fitting women but mask is sized to fit only certain women . . . with large heads.
Response from BearabyMar 13, 2025
Hi there, We're so sorry to hear about your experience—that's definitely not the level of support we strive to offer our community. We always want to make things right when mistakes happen, and we appreciate you sharing this feedback. Our team would love the opportunity to look into this further and find the best possible solution for you. Please reach out to our customer happiness team at [email protected], and we'll help get this sorted for you. Kind regards, Jennifer
Natalia
Nachhaltigkeit & Komfort perfekt kombiniert Ich bin begeistert von der Nachhaltigkeit, die Bearaby mit dieser Decke verfolgt. Die Materialien sind umweltfreundlich, und die Tatsache, dass sie ohne künstliche Füllstoffe auskommt, macht das Produkt für mich noch attraktiver. Die Decke fühlt sich super weich an, und ich finde es toll, dass ich so etwas Komfortables nutzen kann und gleichzeitig meinen ökologischen Fußabdruck reduziere. Sie bietet mir nicht nur Entspannung und besseren Schlaf, sondern auch das gute Gefühl, etwas für die Umwelt zu tun.
Response from BearabyMar 13, 2025
Hi Natalia, Vielen Dank für deine lieben Worte! Es bedeutet uns so viel, dass du deine Bearaby-Decke nicht nur für ihren Komfort, sondern auch für ihre Nachhaltigkeit liebst. Natürliche, umweltfreundliche Produkte zu schaffen, steht im Mittelpunkt unserer Arbeit, und es freut uns riesig zu hören, dass deine Decke dir sowohl Entspannung als auch ein gutes Gefühl bringt. Wir wünschen dir viele erholsame Momente!🤗
Annabell S.
Was mich an der Bearaby Decke am meisten beeindruckt, ist die herausragende Qualität. Man merkt sofort, dass hochwertige Materialien verwendet wurden. Die Decke ist nicht nur angenehm schwer, sondern auch atmungsaktiv, was gerade im Sommer ein echter Vorteil ist. Ich hatte vorher Bedenken, dass mir unter der Decke zu warm wird, aber das war überhaupt nicht der Fall. Die Luftzirkulation ist super, sodass ich auch in wärmeren Nächten gut schlafen kann. Insgesamt einfach ein tolles Produkt!
Response from BearabyMar 13, 2025
Hallo Annabell, Vielen lieben Dank für deine wunderbare Bewertung! Wir freuen uns riesig zu hören, dass du die Qualität und Atmungsaktivität deiner Bearaby-Decke so schätzt. Es ist uns besonders wichtig, Produkte zu schaffen, die nicht nur gemütlich, sondern auch ultra-atmungsaktiv sind – umso schöner, dass deine Decke dich sogar an wärmeren Nächten komfortabel begleitet! Wir wünschen dir viele erholsame Nickerchen!💗
Victoria J.
Bearaby is amazing. I had no clue about this company until today. A sister school in buncombe county reached out in hopes to buy a few of their weighted stuffed animals for the classrooms. In the wake of Hurricane Helene we were not sure if this would even be possible. Instead this company sent 80 weighted animals to the school for the kids. This was enough to cover 2 schools with a safe weighted animal for all of the kids to enjoy. We couldn't be happier for the gracious donation. Thank you so much.
Response from BearabyMar 13, 2025
Hi Victoria, Thank you so much for taking the time to share such a wonderful review! We're beyond grateful to have been able to help bring comfort to your students during such a challenging time. It warms our hearts to know that the Bearabuddies will be able to help spread some love and cuddles. Your kind words mean the world to us—thank you for taking the time to share your experience! Hugs, Jennifer 🤗
Jason H.
For full disclosure, I have a weighted blanket from this company and love it. But this review is for the Hugget stress ball. The Hugget is really bad. Don't waste your money on this product. It not only smells like chemicals - even after a wash - but it sheds when played with. I contacted their customer service, and surprisingly, they didn't even have empathy or give a darn. And, you can't leave a review on their website at all. Most places have a link on the invoice page where the products are listed that were purchased. Anyway, disappointed as I have spent some $ with this company and was on the site to purchase another $300 blanket. I figured I would chat with customer service first - not asking for anything - but just to get some insight as to why. Well, let's just say they just lost the $300 sale. Not sure they care, but another company will be happy to get my money.
Lynn H.
This Beraby company is nonresponsive and MIA in customer service! We tried to redeem a valid $200 gift card given to us by CBS studios to order a blanket. The gift card was rejected for no reason and no one responds to emails requesting help! There is no phone number to talk to anyone on purpose! Scam company!
