Beanzbeanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tina M.
Due to an error in the way I attempted to set up the cash back account, I ended up with two accounts. The lady I spoke to was both professional and efficient in cancelling one account and leaving the remaining Sage/Beanz in place. One quick phone call was all it took.
Andy G.
Having issues is part of life, but when you take the time to phone or email it’s likely important to you. In every occurrence I have spoken to Beanz they’ve not only listed and affirmed my custom is important they quickly remedy with accountable action. I have limited luxuries in my life, but a coffee is one I love at home and some of the beans I’ve had in my subscription really do make the day palatable along with the overall saving from poor or mediocre coffee from a shop. Thank you Beanz team x
Annette
Falschen Kaffee bestellt, wurde großzügig ausgetauscht
Peter
Called them multiple times to chase missing beans and cashback took a while but all came good in the end because the call staff persisted until they managed a sensible solution and a couple of gifts to sweeten the experience.
customer
Great Customer Service. Thank you.
Response from BeanzOct 2, 2024
Dear customer, Thank you so much for taking the time to share your review. We´re delighted to hear you received great help from our customer service team. Warm regards, Beanz
Louis A.
Customer service was stellar when I had a serious issue
Response from BeanzOct 2, 2024
Dear Louis, Thank you for sharing your feedback. We are pleased to hear that our customer service team has been outstanding. Should you need further help, please do not hesitate to reach out. Best regards, Beanz
Ann
The problem was sorted out right away, could not have been better. Many thanks, Ann.
Response from BeanzOct 2, 2024
Dear Ann, We´re thrilled to hear your inquiry has been sorted out promptly and efficiently. Your feedback is much appreciated! Best regards, Beanz
David R.
I posted a negative review on August 28th due to the significant delays beyond the advertised 2 weeks to fulfil the payment of cashback. I’m only too pleased to say that following my review the company and their representative Yasmin have owned and addressed the issue and I’m satisfied that they have made amends and redeemed themselves as far as I’m concerned. It’s a shame I had to result to a Trust Pilot review to have the issue resolved as I did provide several opportunities to address before I resorted to this. However all’s well that ends well and I’m only too happy to recommend as we all know it’s only when things go wrong that we really see how good a organisations customer services really are.
