BeanzReviews of beanz.com

Excellent service

Good understanding of the issues and swift resolution in a friendly tone.

The customer service is exemplary. They read file notes, saved me heaps of time explaining things, and acted on customer loyalty. It meant a lot - thank you!

The customer service is efficient and although we have had some reoccurring issues they have been dealt with promptly and resolved each time.

I ordered some decaf beans, the beans didn’t quite match the description on the website but after one email they quickly responded offering a new pack while they investigated. Really great customer service and I will continue to buy my beans from them knowing that any issues can be resolved so easily

Happy to have excellent quality freshly roasted coffee beans shipped to me. They have a good selection of roasters and coffee beans. Apart from the good selection of coffee beans they offer, what stood out for me the most is their customer care team. I am impressed by the customer care experience with Beanz.com. For a query that was handled over an email, and not over a phone, their response was swift and detailed. They directly addressed my concerns and were prompt and clear in their response.

Top freundlicher Service wie man ihn heutzutage eher selten findet, und natürlich auch köstlicher Kaffee - Ganz klare Empfehlung!

Thabat dealt with my query with speed and also understanding of the issue. I was pleased with how they handled my issue and felt really happy with the resolution. Honestly great!!