BeanzReviews of beanz.com

Good customer service.

The first round of Barista beans we order were Fantastic, Fresh and Flavoursome. The second batch received however, we found did not pour through the grounds freely, requiring a manual adjustment which meant pouring about one and a half shots to get that full bodied shot. I spoke with customer services and found Ferdinand was most hopeful, understanding and expedition in resolving our concern. Though we are new to buying coffee through Beans.com, such service coupled with the initial beans has led to this excellent review on our experience. We look forward with excitement and anticipation for what flavour and bang the next beans bring. Thank you.

Fast response and resolution. I received a response in timely manner and the issue was resolved / stated in that response.

Beans were always on time and the coffee was great.

Experienced a problem with a subscription shipment that only contained half of what was ordered. Notified Customer Care team by email who got back to me the next day and initiated the process to correct the problem. Received the other half of order 5 days later.

Schnelle und gute Beratung

The issue was heard and resolved timely. Thank you.

Easy resolution to a small problem I was having adjusting my coffee. Quick and easy.