Beachwaver Co.Reviews of beachwaver.com

I purchased a Beachwaver flat iron from Walmart. It's my second one, I love the first one. The second one was not made correctly. The irons do not lay flat against one another, the top does lie flat the bottom does not. My hair when it goes through the bottom part it slips through. When my hair goes through the top part it pulls a few strands and it hurts. I've contacted the company about this and its like I asked them to give me their first born child. I had to send a number of photos and the receipt 4 times. They keep asking for the same thing. I have never dealt with a company with a worst return policy. They are responsive, but if you consider responsive as asking for the same thing over and over again then I'm out. Bad, bad business. I will not buy anything from them again.

Worked amazing for the first couple of times. Then it wouldn't work at all. It would either not rotate or it would have a mind of its own when I had my hair wrapped around the barrel. I would be holding it and it would start rotating towards my head and I would have to rip my hair out to get it separated. I emailed and asked for a replacement and they advised me to make sure it was the only thing plugged into the powerpoint and hold the home button down for 3 seconds. Which i did, and it still didnt work. It completely stopped working the last time i used it so I emailed again, to which I was then out of warranty. Dont bother. Ive purchased the Tymo curl pro plus and its much better.

I bought the beach waver curling iron, the newest one out. My hair is past my shoulders. I downloaded the directions which are easy to understand. It heated up fast (the only good thing about it) After I blew dried my hair I sectioned it in smaller pieces because it’s thick but that doesn’t matter since it says “”It works on fine, medium and thick hair”” It only took me 3 times to get the hang of it. It’s not hard to use. I paid $99.00 from Amazon. Before I bought it I watched a lot of videos on TT. Every single one the ladies had these beautiful curls. They were perfect curls. So I took the plunge. Well, I mines well used a stick from a tree! I did not get one curl. Nothing. It’s not defective either. I don’t understand what voodoo they used in those videos because on my hair it did not work, not one curl. The piece of hair I was using had a tiny, very tiny half of a wave that you couldn’t even tell. I was so frustrated. I got out my curling iron which is the same size as this crap. I had beautiful curls. My hair looks amazing just by using a regular curling iron (the same exact size as the stick. If you want to try it, good luck. If you want to get frustrated and have to go through the hassle of returning it then by all means buy it. I wanted to warn others that’s why I’m writing this review.

BUYER BEWARE. I purchased a back up curling wand on Beachwaver Black Friday sale. It was not a final sale item but they still would not allow me to return or exchange for a larger curling wand. My advice is to read the return policy with this company because they do not show you during your purchase that it is not refundable or exchangeable. I found the Customer Service to be very poor. Plenty other companies for this type of product so spend your $ elsewhere.

Ordered this on the 9th of November, had no email of confirmation, no update on shipping. After contacting them I had no response, then today just had a message to say refunded with no explanation.

I bought the curler and want to return do to it not working as I thought it would, have reached out to them via customer service 72 hours ago with no response, made a comment on facebook and they responsed by advising me to reach out to customer service which I did and still nothing, might need to go to there offices in Sydney CBD to get help. Should have come here first to look at review, would not of purchased if I did.

I ordered a Beachwaver curler over 2 months ago and it still has not arrived. Customer service offered me to cancel the order however my daughter wanted this for her birthday, that has now passed. Website says they are experiencing delays but they give no indication of how long! Avoid if you need it anytime soon!

Please do not buy from this company. The curler doesn’t work as advertised and will damage your hair bc it snags it. And their customer service does nothing to actually help. Try the babylis curling machine or a chi curler, at least their companies are reputable with good service