Beachwaver Co.Reviews of beachwaver.com

Very friendly and fast efficient customer service

I made an error with the shipping address but didn’t notice it until I received confirmation of my order. Their customer service team was very responsive via email and to help me correct it quickly before it shipped. Most companies will tell you you’re out of luck, especially on Black Friday.

Thanks guys 🙏💗

The agent Sonia was great! She was quick with researching my brother and resolving it. Keep up the wonderful work you guys do!

Very kind and generous person was very helpful and great assistance!

Ladies. This literally JUST happened. I had placed an order for two travel heat protectant sprays, two travel shine squad sprays, and one full size keep it calm cream. I just received my order and when I was taking out the products from the box, I realized one of the heat protectant sprays was lighter than the other. I shook it and realized there was barely anything in it. Now, I was a bit disappointed as I love their products, and spent a good amount of money (they aren’t cheap). I took pictures of my order receipt and the number on the bottom of the spray, and sent an email to customer service, received an automated reply saying I will be reached out to within 24 hours not including weekends, so fully expected a reply not till Monday the earliest. WELL, I could not believe my email was answered by Sonia from customer service within TEN minutes! I don’t think I’ve ever had such a quick reply from a company before. And with the quick reply, they are sending me a replacement for the dud one and I received the shipping confirmation when I received Sonia’s reply email. Not only are their products amazing, their customer service is A+! (And Sonia was super sweet on top of it!) I really am just blown away by how quickly they took care of it. Thankyou Beachwaver team, you have kept a customer for life. 💕

The person was extremely helpful and nice!

She was very helpful and very nice!