Beachwaver Co.Reviews of beachwaver.com

Horrible product and customer service. Product did not work and did not realize it was not returnable so i even asked to exchange for a different barrel size because it did NOT curl my hair at all. I can't get anyone on the phone, I even asked it is if defective because as I try to tighten the curl by turning it while in the process the barrel spins instead of tightening, no response. My $20 Walmart curler works sooo much better. This product is a sham

ABSOLUTELY HORRIBLE!!!!! The customer service was the worst I have ever had! Product is just as bad! Wanted to charge me almost a third of what I paid for the product in order to return it. Have never purchased something and been so awful yet a company goes out of the way to make it worse! Look into other products before purchasing a Beachwaver. Wish I would have known! Will write a review everywhere I can in order to prevent others from this experience.

The company offered a promotion of a free gift with purchase. They did not include it. I emailed and they stated they did not offer that promotion on the dates. I sent back a screenshot in fact of their message with the DATE that they tell me they are not offering the promotion. BAD BAD business. To call your customers a liar because you did not follow through is not worth my business ever! They sent the promo at 10:21 AM on Dec 25th and it was across their page the next day Dec 26th when I clicked on the link and placed my order Dec. 26th.

Do not buy!!! Received as a gift for Christmas, broke after 4 uses. Customer service terrible and ignoring emails - been 3 weeks now. Don’t buy!!

I received an exploded can of serum. It wasn’t packed right and leaked all over the inside and outside of the box. It’s been ten days and I haven’t heard back from anybody. I’m a patient person but this is ridiculous. The customer service is nonexistent and apparently they don’t care. If this is family owned, the family needs to regroup about how they run their business.

so i bought the beachwaver and a few of their hair products. when i received it the top to the can of mousse was broken off. i reached out via email to let them know my product was useless and could they please replace it. they said i would get a response in 5 days. well it’s a month later and i have yet to get a response or a replacement mousse. i think it’s very convenient that they have no customer service number so they don’t have to respond to these issues. needless to say i won’t be ordering from them again and i won’t recommend them to anyone.

Ordered my item on 28th December. It is now 24th January and I am still yet to receive my item. I have emailed customer service 3 times and have had no responses. Avoid this company at all costs!!!

Avoid this company like the plague, all the reviews are true on how this shocking company operates. They ignore trading standards regulations that all companies are regulated by in the UK, such as 14day distance selling rules making their own policies staying you can’t return items. The customer service is terrible too. Save your money and use straighteners if you already have them. They should hand their heads in shame with their shocking business practice. AVOID!