Beachwaver Co.Reviews of beachwaver.com

Got beachwaver in may by june a clip came out of hair grip and cant be fixed asked for help to fix it customer service pathetic no help got paypal involved now only wanted it fixed im not happy

The below reviews are quite obviously fake

The information given to fix a problem I was having in trying to edit my monthly subscription was incorrect. I decided to cancel instead.

Don't do it. The product is a piece of crap. The company won't refund your money. It's a bait and switch so that they can steal your hard earned money. Major rip off! DON'T BUY WHATEVER YOU DO!

DO NOT BUY! If I could give 0 stars I would. For a family run business, customer service is horrendous. If you are unhappy with the purchase or open the box you can not return the item, especially if it’s been on sale! Your 14 days returns policy that every other company seems to have does not apply here! None of this information is made clear at the point of purchase.

I wish I would have read the reviews be4 I purchased. I had no idea what size to order.. I contacted Customer Support and heard nothing from them. I even did their “hair quiz’.. no answers there either. I ordered the size I thought would be ok for me by watching videos.. all so not true. It is to big if a rod. Contacted Customer Service.. they accurately got back to me in 2 days. Of course, it was not their poor Customer Service.. it was my fault. All I wanted to do was exchange it.. nope.. I’m stuck with the waver that does not work for me. Shame on you ladies who started this company.. you show yourself to be so good and sincere about your customers.. in reality you could care less.. you just want the financial part of it. Again, shame on you ladies.

I purchased this item a month ago (Feb. 2023) only used it 4 times and the clamp no longer works. I haven't gotten several emails back with one saying "I am outside of the window to return it") when I have only had it for a month. Do NOT waste your money because it is defective, no way to call and talk to a human and they just ignore your request. Reporting to the Better business Bureau but i bet they have no clue. They continue to rip people off. I'm furious that I spent all that money for a defective item. Everyone report them to anyone and everyone possible. Hate companies like this one.

ordered the product at a discounted price, wished to return it when i was gifted another curling iron. wouldn’t let me return it due to it being a discounted item. then i opened it and found they had sent me the wrong colour. said they would refund me for it when i returned it. paid £79 for the item and shipping and even though it was their fault i had to return it would only refund me £58 due to shipping costs. disgraceful customer service and badly organised company, product was also very light and looked very cheap, didn’t attempt to use it