BodegaReviews of bdgastore.com

Two Orders, Two Cancellations. The first one is due to internal errors, the second one is without a reason and even after the 10 days of fulfilment that they offer...Strangely enough, it was in the same type of product, same brand and a with a discount code I used. The only product they shipped was the one without a discount or code applied. I would not buy from them ever again and not recommended.

I had a question on the status of my order. Alex answered it within 2 minutes of me sending the email out with a very detailed response. He also followed up to ensure all my questions and concerns were taken care of. Thank you!

Liars. Scam. ****** company. They lied to me and told me UPS was in possession of my order. They snarky reply "cancelled as per my request" was after waiting 20 days and I told them stop BSing me and cancel my order. Don't let their asinine responses fool you. They never sent my package and were just going to have me wait until I asked for the order to be canceled. The fact they blamed UPS should tell you just what kind of company they are. Still waiting on my cancelation email....that will probably take 20 days as well. Already contacted my bank. AS PER MY REQUEST?!?!? HAHAHAH OK "Rest assured UPS has your item and it's on it's way" So I guess I'm getting free shoes now? LOL God forbid they were honest upfront. I placed an order on November 24th. It is now three weeks later and UPS says label was created but they are still waiting on the package. This is far outside their suggested guidelines. Just getting automated emails. First order from Bodega. Should have read these review first. Smh Edit. 12/14/22 They just reached out to me and said UPS picked it up and most likely forgot to scan it. Are you kidding? "Rest assured your package is coming" unbelievable. Contacted UPS and they haven't received anything and even had some scathing comments about Bodega as well. If we can't site our fulfillment guidelines....blame UPS. Nice. Twist this around and tell me I'm wrong. Edit So after telling me UPS didn't scan it and it was on its way, they even went as far as sending me a bogus email showing it was being delivered today. I sent an email stating this is ridiculous and they should just cut the BS and refund me..WHICH THEY PROMPTLY SAID MY ORDER WAS CANCELLED AND I'LL BE FUNDED.....as per my request? You had 20 days to ship an item and instead of admiting they never sent it. Guess UPS wasn't to blame, just your ****** company. Mind you this is 20 days after I purchased my item. They lie to you. Enforce some bogus timeline then won't admit fault. I'm sure if UPS had it they wouldn't haven't been so quick to refund me. Kick rocks nerds So after everything about them saying I was refunded I asked for a refund confirmation and they sent me the UPS tracking info. Then had to push more and order was cancelled. Worst online shopping experience I've had. WHAT A JOKE OF A COMPANY.

I had to cancel an order and the Bodega team was quick to reply and help me out! Thanks for the awesome customer service!

Stated there was a problem with my CC which was false, I use card all the time with never had an issue.

no real customer service. just automated emails and they close out your ticket as soon with no resolution. Placed an order for the wrong size and they sent me the same auto message twice saying they won’t help me.

I ordered an XS instead of a small and wanted to cancel my order. They refused to do so. Worst company do not use them!

I order the wrong size for my son t-shirt they refused to refund or even a different size. Very anti-customer service. Never buying again. Stay away.