BodegaReviews of bdgastore.com

Worst experience with a shop! I order pants, the amount is debited, and nothing... after several emails to find out what is going on, more than a month later I receive my order. Bad news... I have to pay 126$ to UPS for customs duty, import tax... (I'm in France) for an order of 200$ (including 30$ for delivery) IF YOU ARE OUTSIDE THE UNITED STATES, DO NOT ORDER FROM THIS WEBSITE

I really loved this company, a hidden gem i would say, which is why it saddens me that I must say this is my last time doing business with them. Excited for the shoes I ordered for my summer vacation for them to be cancelled after 3 weeks. Stay away if you want to be valued as a customer.

Absolutely horrible experience.... I usually never leave a negative review on a company even if my experience is bad but I felt the need to do so here.... Today is June 07, 2023... I ordered a few items from their website on May 03, 2023 because they have decent products. It was shipped in 2 packages but only one arrived. I did not like the first item when it arrived so requested a return. They told me I have to go create my own shipping label to return the item. Most companies will create a label for free or bill you for one. They did not offer this. No big deal tho. As I am waiting for the second package to arrive, I receive an email saying it has been delivered. When I got home there was no package there. I contacted them immediately via email since there is no phone number to call. They directed me to UPS to open my own dispute on this package. Another thing most companies would handle on their end and not put on the customer to do so. UPS supposedly did their own investigation and initially said it was closed with proof of delivery. When I called UPS they reopened the case and told me the case should be completed in coming days and the shipper will receive a refund then refund me. I waited a week and still nothing happened. I emailed them back again asking whats going on and they replied that UPS closed the case with proof of delivery. They basically opened up the tracking number online and read to me what the tracking says. I told them this item was ordered over a month ago and they need to call UPS themselves and figure this out. Their answer was they will keep an eye out to see what UPS says. Any reputable company would handle this entire situation differently. Right now it is over a month and I do not have the items I purchased nor do I have my money back. And this garbage company has not lifted a finger aside from writing emails back and forth to me upto this point. It makes perfect sense reading the reviews already on this website. 84% of the reviews are 1 star. If I had read them before ordering I would probably never place the order to begin with. Companies that do not lift a finger in situations like this should not be able to exist. My next review will be with the better business bureau. STAY AWAY AT ALL COSTS

I ordered 3 pairs of dunks and they shipped one pair a month after then they told me the other two would ship from a different location 3 weeks later they shipped another pair then they told me the last pair will ship soon I waited 3 more weeks then they told me the pair was sold out that they where going to refund in 3 days then I waited still no refund so I did a chargeback somehow they won the dispute and they kept all the money I keep asking them if they can refund me but they told me they can’t since I did a chargeback but the dispute is over I don’t understand why they can’t refund the money they made me wait over 2 months for the shoes and I’m still waiting on my refund and my two other orders one was missing crocs and another they send me the wrong items this place is a scam

I had read so many bad reviews about Bodega that honestly I had anxiety throughout the entire purchase process, form ordering until I received the shoes I felt this dread that something was going to go wrong. But here’s the deal, it didn’t. They delivered as promised. I ordered shoes on May 11th, 2023 and I desperately needed them for a wedding on June 3rd. After I placed my order I shot them an email explaining the slight rush and they immediately responded stating that my order was in the fulfillment stage but that I should have them in time. I received them on May 31st with zero issue. If you are expecting Amazon same day delivery this isn’t the company for you, it’s going to take three weeks to get your order. If that’s a problem, shop elsewhere. Otherwise, I had zero issues with my order and I got a pair of shoes that you literally can’t find anywhere else. 5 stars all the way around.

I will never order from them again.I placed in order on Friday and they hurried up and took my money. The orders are now so called backed up for 30 days. This company is trash and if I known I wouldn’t have ordered a my toddler’s Nikes from this company

Bring your business elsewhere. Delivery times and customer support are the worst I've encountered. Buyer beware.

Just checking in to let everyone know I’ve been scammed. Lost my money and now having to pursue with my bank. DO NOT ORDER FROM BODEGA. I cannot believe they are still trading.