Vinny A.
Fraud
The company bbwheels ships out defective tires and makes the customer jump through hoops for replacements. Even after providing all the pictures on the hunter road force balancing machine with an index of over 125 and they deem them defective themselves. Yet Their process to get warranty replacements is ridiculously stupid. Plus they want the customer to pay for everything. Yeah, Let me just tie up a shops lift for over a week plus tie up my daily driver work truck which they don’t reimburse anything for plus want to charge the customer shipping and any difference in price on the new tires. BBWHEELS has the worst customer service ever. Do yourself a favor and Never buy from them. This issue has not be resolved and it’s been since the first week of December 2023!
Response from BB WheelsJan 29, 2024
Vinny, Thank you for bringing this to our attention. We’re sorry for any inconvenience and are trying to help you resolve this issue. Our management team will be reaching out to further discuss with you this week. Thank you, BB Wheels


