BbbgemReviews of bbbgem.com

A beautiful ring that matched or exceeded all expectations including price. It was uncomfortable waiting for it, but no disappointment at all in the end.

Customer service and quality were amazing, had a little trouble with shipping but that has since been resolved

I was happy with my experience. The only reason I’m not giving a 5 star review is because by paying for the faster shipping option I was hoping to have an estimated eta or step by step confirmation as the ring was processed and built. Thanks you for making the perfect ring for my future wife!

Beautiful jewelry, would recommend to anyone. My only complaint is that the termination point for the diamonds on the infinity bands and the engagement ring don’t line up. 100% pleased with the quality and durability of the stone and its setting. Beautiful work.

Although the band itself was much smaller than I was expecting, it is still a beautiful set.

The ring is truly beautiful and customer service is very responsive. The only reason I give 4 stars is because the delivery times on the website didn't match what actually happened, which can be sensitive regarding engagement processes. Other than that, I would definitively buy here again

Customer service was responsive and prompt when asking for updates. Ring was beautiful and of admirable quality.

I have to give credit where credit is due. BBB Gem did an amazing job on my order! I couldn’t be happier honestly with the end result. From Quality to fit and finish just a beautiful job all around. I hope it last a really long time so I’m happy to leave a follow up review later down the line. Now I will say communication with them is a bit tough and can be very frustrating since it’s only via Email. They do respond within a day normally but still frustrating in my opinion. Also! Be very very very patient on time frame. They are hand made so it takes awhile which I learned the hard way but they kept in touch even sent progress photos. All in all I’m happy and would definitely recommend to anyone but be patient rushing them won’t get you far. Hope this helps thanks BBB Gem!! Oh and I got my wife the 2.5ct emerald gem 18k white gold!