Bay Area Equestrian NetworkReviews of bayequest.com

Response from Bay Area Equestrian NetworkJan 9, 2024

Hi Nancy - please learn how to edit or update your ad with our help videos here: https://www.bayequest.com/help-and-how-to-videos/. Or you can always reach out to our support team and they will be happy to help!

Response from Bay Area Equestrian NetworkJan 9, 2024

Thanks for the feedback, Lesley!

Response from Bay Area Equestrian NetworkJan 9, 2024

Hi Marjorie - Thanks for the feedback. We always encourage our community to review the statistics on their ads to see how you might improve its performance. Over the last 30 days, your two ads have been viewed more than 150 times (with your horse boarding ad having the lion's share of that). Perhaps updating your photos, creating a special incentive or using different text could help get more responses. We're always happy to help with other ideas as well!

Response from Bay Area Equestrian NetworkJan 16, 2024

Hi Abigail - we're sorry that you didn't have the experience we strive to provide every community member. It appears the issue here is fairly simple: you created your membership on December 29th, 2023 - a time during the holiday season when our staff were working limited hours. And, as such we were a bit delayed in our response to your inquiries. We contacted you immediately when we noticed there was a problem. We have provided you with the code for the free listing with your membership, and we've offered other means of support to you since you posted this review. You have requested a refund for your purchase and we issued that refund on 16 JAN 24. Thank you!

Response from Bay Area Equestrian NetworkDec 11, 2023

Thank you for this positive feedback, Nancy!

Response from Bay Area Equestrian NetworkOct 13, 2023

Thank you very much for this positive feedback on the site re-design. We're so flattered that we're your first go to for all things equestrian in the bay area!

Response from Bay Area Equestrian NetworkOct 2, 2023

Thank you so much Lisa! We really enjoyed working with you and hope we can offer more of those creative solutions for another property (or two!) in the future.

Response from Bay Area Equestrian NetworkSep 14, 2023

Thank you so much for this review H D! We're always super happy to receive feedback like this from a long standing member of the community.